Debt relief articles
Showing page 20 of 25 - There are 725 Debt relief articles
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- 2007-11-13 22:16:19 - Dissatisfied or rude customers can be satisfied customers
- On a recent airline flight I was an upset customer. I was arriving on a late inbound flight and connecting with the last flight out on the same airline, but the connecting flight left without me! At first, I was furious when told to wait in a line of 300 people to resolve my problem. But I used my time to "people watch", and I made some valuable observations. I saw that the cust...
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- 2007-11-13 22:16:19 - Increase in customer sales = increase in customer service
- One of the most popular questions asked in online business forums or even by my customers and subscribers is this :"How the hell can I increase my sales?"or"I've got tons of visitors but nobody seems to be buying anything? What gives?"FISHNETS WITH HOLES? ANYONE?Getting traffic is not the be all and end all of a successful online business. It ...
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- 2007-11-13 22:16:19 - 4 easy steps to better online customer support
- Customer support is very important when you're running a business, whether your business is on or off the net. If your customer support is hopeless, you'll soon find your customers running away from you and worse, telling others to stay away too.If you're like many of us out there, the last thing you want to do is to spend the whole day replying to customer support emails. Here are 4 easy s...
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- 2007-11-13 22:16:19 - Transforming disgruntled customers into your biggest advocates
- "I am writing to complain about the widget I bought from your site the other day."Sell anything and eventually you will be on the receiving end of a sentence like this. So how do you turn a disgruntled customer not just into a satisfied one, but ? even better - into a powerful advocate for your business?1. Don't get angry, don't act hurtReactions are initially emotio...
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- 2007-11-13 22:16:19 - My child has opie eye!
- 7:00 a.m., the silence in the house is broken by my child's call to me, from another room, "Mom, please take care of my Opie eye!"Huh?... My mind is spinning trying to process this information, what sort of illness is Opie eye? Is it a variation of Pink eye? What is the cure? What is the cause? Why didn't I notice it? Why hadn't I heard of it?I must be a terrible parent....
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- 2007-11-13 22:16:19 - Increase sum in your check account with follow-ups
- We'll be examining what makes follow up to prospects/customers so important on our online world today.Are you familiar with this scenario? Joined an affiliate program with good pay-out.Send an email to everyone you know and/or send an email to a list of peopleDidn't make any salesChange to another affiliate program Well, I ...
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- 2007-11-13 22:16:19 - Restaurant scheduling for success
- - Excerpt from Richard Saporito's latest e-book "How to Improve Dining Room Service"This Tip will Help Maintain the Staff Schedule Keeping the Dining Room Service Staff Tight and Content which is Essential for Pleasing Paying Guests.Staff scheduling is closely tied to dining room customer service and crucial for keeping your staff tight, happy and well connected. In every w...
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- 2007-11-13 22:16:19 - Dont eliminate the middle man - add one
- Today, there are situations when we actually add a "middle person" instead of eliminating one for increased service efficiency. If it's cost-effective and demand is high, then proper market positioning will make it a worthwhile endeavor. For example, my sister just informed me of a food delivery service in New Mexico that will let you choose one out of many different food outlets (all ty...
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- 2007-11-13 22:16:19 - Service equals performance equals service
- Service can be described as a "performance" of some kind involving two parties whereby one party is the benefactor and the other party is the performing party receiving some type of monetary payment. The value of the Service depends on the personal experience of the benefactor. When I looked it up in Webster's, there it was #11 out of 31 definitions. The payment part was not included, bu...
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- 2007-11-13 22:16:19 - Customer service has moved toward customer care
- As I waited for an answer to my VCR inquiry from a stereo company, the recording stated a "customer care" representative would be available shortly. At that moment, I realized it's finally catching on everywhere. With aging baby boomers, world events and additional pressures in today's society; it is "customer care" that has evolved in our economy. We have moved from a manufact...
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- 2007-11-13 22:16:19 - Keeping clients happy keeps them coming back
- Whether you are a seasoned small business professional, or you have just opened your doors to new clients, your marketing strategy should not only involve bringing in new business, it should also include keeping your current clients, your most important asset, happy and coming back for more or referring your services.Top-notch customer service is the most important contributing factor in th...
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- 2007-11-13 22:16:19 - Doors by catering to your clients
- Clients? they are the most important influence in the success of any business. It is vital to keep them satisfied and happy.Clients should be catered to. Their every need should be met and more. We need to make them feel like they are our number one client, as they all are.Catering to our clients should not be anything new to a professional business person. After all, we all know tha...
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- 2007-11-13 22:16:19 - Whats for lunch?
- As an entrepreneur, I'm always intrigued by small businesses, home-based or not, that exceed the expectations of their customers in a big way.Let me tell you about one of them.Recently I spent some time with my daughter in her college town of Tuscaloosa, Alabama. We were spending the day getting her apartment ready for her return to school in the fall. When it was time for lunch, she...
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- 2007-11-13 22:16:19 - Improving customer service
- Improving customer service starts at the top - with us owners and managers. We need to be living pictures of how we want our staff to treat customers. Having 10 plus years operating, owning and working in the food business and being a customer myself, I know what good customer service looks like. If I don't place a high value on the best customer service possible, then my staff won't make it a pri...
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- 2007-11-13 22:16:19 - How to build a profitable business
- It's never too soon to start saying thanks to your clients, vendors and referral sources for what they contribute to your business. Everyone loves to be appreciated and acknowledged, so start now and do something every month.Keep in contact with your clients and vendors by sending articles you have written or that would be of interest to them. Add a little "How are you?" note to these peopl...
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- 2007-11-13 22:16:19 - Difficult customers - theres no such thing
- A couple of years ago I had a call from a Customer Service Manager working in the paper industry. He wanted me to run a seminar for his team, on "How to Deal with Difficult Customers".I had several telephone conversations with this manager organising dates, times and getting to understand his business. If I was to describe his style on the telephone I would use words like, businesslike, col...
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- 2007-11-13 22:16:19 - The death of the loyal customer
- One of my classes in management focused on the repeat customer. The course stressed the importance of the repeat customer to the financial welfare of the business. We spent hours discussing ways to turn "first time" buyers into repeat customers. This is not a new concept. We've all heard the term "the customer is always right". And then there is the movie we watch every Christm...
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- 2007-11-13 22:16:19 - Communicating value
- Abstract: People buy for their reasons, not yours. This article covers the key elements that prospects want to hear you talk about.Always, but especially during lean times, effective sales professionals know the importance of communicating value.Budgets ? if they ever were discretionary ? are tighter. Business customers are being asked to do more with less. Decisions are increasingly...
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- 2007-11-13 22:16:19 - Why cant microsoft make soft packaging?
- Why is it that Microsoft wants you to buy its product but does not want you to open the plastic case that is welded around the cardboard box? I believe that such packaging along with cockroaches will survive atomic disasters!Good luck finding any clue as to an easy way to open this fused bit of skin-tearing packaging. I split my scissors trying to pry open the ends. I ripped a fingernail at...
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- 2007-11-13 22:16:19 - Post office, incredible lady postmaster
- There are two Post Offices that I routinely visit. One is the office that delivers my mail and the other is frequently on the path of some daily errands. Many times, I will actually detour to visit that particular Post Office ... why?The Postmistress there is an exceptional human being. Her name is Karyn, but she spells it ... and has a name badge ... as Care'n!!! I hardly need to relate th...
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- 2007-11-13 22:16:19 - Your number one asset
- Customers put you in business, keep you in business, and they can put you out of business. Therefore, your overriding feelings at all times should be: customer love, customer satisfaction, and customer convenience.Begin by making it as easy as possible for people to purchase what you are selling. That means, taking phone orders, accepting as many methods of payment as possible, having a tol...
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- 2007-11-13 22:16:19 - Handling customer complaints
- Even the best business will receive an occasional customer complaint. Knowing how to resolve these complaints will help you gain loyal customers who will then refer others to your business. Here are some important tips.1. Listen carefully to the customer and gather as much information as possible.2. Restate the complaint as you understand it. This ensures that you completely understa...
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- 2007-11-13 22:16:19 - Customer service and call center outsourcing, whats the buzz?
- The buzz is all about customer service and call center outsourcing, also known as BPO (Business Process Outsourcing). According to Gartner, the outsourcing market in Europe has grown with over 6%, BPO with 10%. The market for offshore outsourcing (to low wage countries) is growing with a whopping 40% this year! However, the subject of outsourcing is not without controversy. So what's it all about?...
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- 2007-11-13 22:16:19 - Foolproof customer service strategies (that only a fool would try!)
- Ever notice how customer service varies from store to store? You walk into some stores, and before you can say "Buzz off!" a salesperson asks "May I help you?""No thanks.""May I help you?" asks another."No thanks.""May I help you?" asks a third.When the store runs out of salespeople, you get to see the merchandise. This is called "in your face customer service"...
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- 2007-11-13 22:16:19 - Say it with humor
- When you own a business, you may find yourself in situations that may be a little tricky to handle. Dealing with customers who steal is one of them.A few years back we were faced with the problem of how to handle our free water cups. It seems some of our customers were filling them with the fountain drinks instead of water. This was, of course, was theft - pure and simple, but we felt confr...
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- 2007-11-13 22:16:19 - Who says the customer is always right?
- We all know the old adage, "The Customer is Always Right." If you are an online business owner or offline for that matter, you are on both sides of the subject almost everyday.Before I started my online business, I was just on one side... the customer. I whole-heartedly believed in the above adage and never questioned it at all. In fact, I would get rather perturbed at ANY business owner, m...
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- 2007-11-13 22:16:19 - 4 customer service mistakes companies should avoid making
- 1) Being placed on hold endlessly. Don't you just love it when you call a company and they place you on hold, leaving you to listen to their latest on-hold, recorded sales pitch, over and over again. Would you think it normal business practice for a retail store clerk to ask you to "wait a minute" while they disappeared into the back of the store for ten, fifteen, thirty minutes or longer? People ...
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- 2007-11-13 22:16:19 - Customer service is dying - and im not feeling so good myself
- Have you ever called a company and been greeted with the phrase "Hold, please"? How do they know you can hold? They don't even know who you are. Maybe you can't hold; maybe you have 10 seconds of juice left on your cell phone and your hair is on fire. Then you finally get someone on the phone, only to be told, "I can't actually help you; I'm just paid to apologize, and I'm really so...
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- 2007-11-13 22:16:19 - 7 bits of critical information you cant afford not to know about your customers
- If you think customer relationship management is just a piece of software, you're dead wrong. Customer relationship management is about understanding your customers. It's about really knowing them as individuals, knowing what they mean to your business, and most of all, knowing what you need to do to keep their business.Ideally, you need a profile for each of your customers. Most customers ...
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- 2007-11-13 22:16:19 - Create a positive, upbeat, can-do workforce and dazzle the customer with your caring!
- Given the choice of dealing with a positive, upbeat employee with a "can-do" attitude or dealing with a disgruntled, distracted, uninterested one, which would you choose? No contest. Customers always want the best experience possible; they want it to be easy and pleasant to do business with your company. Enter the real challenge of "Relationship Management," the relationships. Until all of our bus...
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