Debt relief articles
Showing page 18 of 25 - There are 725 Debt relief articles
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- 2007-11-13 22:16:19 - Your actions tell your clients how you expect to be treated
- There is a widely accepted principle of human behavior that goes something like this. "Your actions tell the world how you expect to be treated." Look all around you and you will find that the truth of this statement is as evident as the clothes you wear.So, if you don't expect to be successful, you're telling the world you probably don't think you have what it takes to succeed, if you don'...
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- 2007-11-13 22:16:19 - What do they want anyway?
- You want customers. I want customers. We all want customers. And traffic alone is not enough. We need "interested" customers. Customers ready to listen, ready to buy. So you may find yourself asking, what do they want anyway?.... and how can I get them to buy?Instead of concentrating on the "getting", why not try to "educate" them and sales will follow --- not ...
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- 2007-11-13 22:16:19 - Absence makes the heart grow fonder
- However, in the world of business, this cliché may not necessarily be true. Sometimes it can be more like 'Out of Site, Out of Mind'.Your existing clients are your most important business assets. They are already aware of the exceptional products or services that you provide and you have already built a trust with them.These happy clients will be the first to recomme...
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- 2007-11-13 22:16:19 - Should i have my company mystery shopped?
- I wish I had a nickel for every time someone said to me, "Oh, you do Mystery Shopping; I always wanted to do that!" I think most people do find the thought of posing as a customer and reporting back on how they were treated, rather intriguing. But there is a lot more to it that skulking around in a trench coat and spy glass!I believe most companies have taken the plunge and decided that it ...
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- 2007-11-13 22:16:19 - First contact: the source of customer loyalty
- With customers being smarter, more cost conscious, more product knowledgeable and more demanding, improving customer service has become a major focus within many businesses. In Customer Satisfaction is Worthless; Customer Loyalty is Priceless, author Jeffrey Gitomer contends the real solution is shifting the paradigm away from customer service to customer loyalty. This may be the first step, but t...
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- 2007-11-13 22:16:19 - Outsourcing: the unspoken costs
- Outsourcing seems to be the new-new thing and approximately 50% of our major corporations are doing it. What are the costs? The benefits? And what skills need to be managed in order to make it work optimally?Let's get a clear understanding of what we mean by outsourcing: it's the shifting of easily codified jobs - such as help desk support, call centers, system maintenance, and programming ...
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- 2007-11-13 22:16:19 - Crm = customers (dont) really matter
- CRM was supposed to bring companies closer to their clients. The basic idea was to; find out what a client wants and needs, give it to them, and get them to be your client for life.But as with all good technology, it hasn't actually brought the sales teams, marketing departments, R&D, or customer service departments any closer to the customer at all! Technology is a poor subsitute for the h...
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- 2007-11-13 22:16:19 - Does your customer talk back to you?
- What is your customer saying about you? Do you really know? Does your customer really know who you are?If you don't know what your customer thinks about you, your business, your product and your services, then you might as well close shop!A customer is the lifeblood of every business and you must always strive to be in tune with what your customer thinks and how they feel. Don't leav...
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- 2007-11-13 22:16:19 - When a customer has done everything to get your goat
- You try to make your customers happy. You sincerely WANT them to be pleased with your products and service. You go out of your way to provide quality and integrity in everything you do.So, why is it that every once in a while there's a customer who insists on totally, absolutely and completely pissing you off?How long is a string?There are some questions, the answers to which,...
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- 2007-11-13 22:16:19 - Creating the right ?viral reputation?
- Unless you are brand new to business, or have been under a rock for quite some time - one key marketing technique (which isn't new) - is called 'Viral'.Based on the word 'virus' - viral marketing or viral business simply means it 'spreads' like a virus.The roots of online viral marketing really took off when Microsoft gave away free email accounts - and advertised this at the end of ...
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- 2007-11-13 22:16:19 - Dealing with disgruntled customers
- No matter how hard you try, in business you simply can't please everyone. You could have a highly trained customer service squadron and an award-winning product, but still you'd have some buyers who just weren't happy. The bad news is that unhappy customers are more eager to share their experiences than happy ones which could spell disaster for your business.There is good news, however. Unh...
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- 2007-11-13 22:16:19 - What to do when youve blown it
- It's bound to happen sooner or later ? yes, even to you and your business. Sometime or other, you will make a blunder that upsets a customer. It may be an employee mistake (honest or intentional), it could be a defective product, it could even be an unreasonable expectation on the part of your customer. The cause really isn't important.What is important is that you have an angry customer on...
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- 2007-11-13 22:16:19 - Identify your silent customer service message
- With the growing number of people in every business sector, doing business requires creativity and ingenuity. The entrepreneur that understands the importance of thinking differently is the entrepreneur that sees their businesses growing. However, too many business owners are relying on the old ways of doing or packaging their products and services. Whether retail or service oriented, old clichÃÆ...
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- 2007-11-13 22:16:19 - Poor customer service - are your customers driving away other customers
- Every customer you have is a word-of-mouth advertiser for you. Unfortunately 90% of this free advertising is negative. Your goal is to get positive-word-of-mouth advertisers.Think about it, how do you decide where to shop? Your chief consideration may be location or price, but service is a silent draw that cannot be overlooked.Years ago we went to a get our oil changed at the Citgo s...
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- 2007-11-13 22:16:19 - The reality of customer service in america and best efforts in franchising, we can do better
- Yesterday I went to buy a sandwich at a franchised outlet. I thought while driving up would the owner be there to help out and save some money on labor, knowing a holiday weekend is hard to get labor. As I drove up to the place a man driving an SUV made by Lexus, nice too, cut me off stealing my parking spot? He parked crooked and blocked part of the stall I wanted and part of the handicap stall, ...
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- 2007-11-13 22:16:19 - Basic levels of consumer integrity that presently permeates society
- Reality is not always pretty. But here is a tad bit of it for you today. Well here is an interesting occurrence that is of interest. And this is in any town middle class USA, mixed races neighborhood, the person in question happened to be white. While standing in line a counter for my turn to order and pay. A lady was talking to what could have been her daughter (teenager) and with her was a young...
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- 2007-11-13 22:16:19 - Client appreciation - it means everything!
- Want to know the secret for keeping your clients forever? And what if you could keep your revenue growing by 25 percent every year, because your clients loved the way you appreciated them? In this article, you will learn how easy it is to develop a powerful client appreciation program. Once in place, an appreciation program will forever change the way you operate and manage your business.De...
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- 2007-11-13 22:16:19 - Clients - what they want from you
- A growing number of individuals are finding themselves called to help others and go on to fulfil this call by training to become a practitioner in one of the healing arts.The range of conventional, traditional, holistic, complementary and alternative therapies is extensive with new thoughts on old themes being introduced almost daily. In some ways, the professional training undertaken to pr...
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- 2007-11-13 22:16:19 - Your voice print
- "Mountains are built one pebble at a time and climbed one step at a time." This is a quote of mine that I personally put into practice each day as I progress towards fulfilling my WHY in life.The word pebble in this quote means that each action you take needs to be productive toward building your mountain of success. As I was retrieving a message today from someone who called me, I had to p...
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- 2007-11-13 22:16:19 - Customer service, italian style
- Nowadays, we complain nearly all of the time about how few businesses remember how to provide quality service to their customers. But a recent trip to Italy not only reminded me that the art of service is not dead, but that providing outstanding service is the key to almost any successful business. Here are a few well-worn but important principles that I was reminded of during that trip:The...
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- 2007-11-13 22:16:19 - Wholesale buyers versus retail customers
- Are wholesale buyers and retail customers really different? Frankly, there are two answers to this question: yes and no. Yes, because they are different from the buyers and those selling to buyers' point of view and no, because the principles that apply are the same for both types of buying.There is only one real difference, aside that one buys at wholesale prices and the other at retail pr...
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- 2007-11-13 22:16:19 - From scowl to smile: 5 practical steps to instill exceptional customer service
- Whether in a restaurant, a retail establishment, or the local post office, we have all experienced a decline in customer service. Rarely do smiling, happy employees interact with us anymore. Instead, the person we are dealing with in face-to-face relationships does not even attempt to feign a smile, but rather greets us with a scowl, completely avoids eye contact with us, and grudgingly mutters re...
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- 2007-11-13 22:16:19 - Treating the customer dissatisfaction epidemic: how to go beyond simply masking the symptoms
- Corporations in every sector are spending more than ever before in an attempt to improve their customer service levels. Every year they pour hundreds of millions of dollars into new systems and training programs that promise them the ability to win customer loyalty. Despite their efforts, however, customer satisfaction results continue to fall. Why aren't these massive efforts paying huge dividend...
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- 2007-11-13 22:16:19 - Are you satisfying your customers?
- The latest report from the American Customer Satisfaction Index (Michigan School of Business) reports the following:Customer dissatisfaction with the quality goods and services offered in the marketplace is more than a nuisance. The US economy is heavily dependent on increases in consumer spending. Such increases are hard to come by when consumers become less satisfied. The ACSI fell dramat...
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- 2007-11-13 22:16:19 - Proofs of delivery and logistics: speeding throughput and avoiding pitfalls
- It should be a straightforward business scenario: making sure that the delivery documentation from the supplier or haulier matches up with the documentation at the target destination.However life is rarely straightforward, and if problems do arise, order completion times and cash flow will inevitably suffer as a result.Making the paperwork matchDocuments involved typically inc...
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- 2007-11-13 22:16:19 - Caring for your customers
- You probably think I am going to say something like, "The customer is always right." Right?? Wrong.I have many philosophies when dealing with customers, but I definitely do not believe that the customer is always right. However, when the customer is wrong, you must handle the situation delicately.There are many types of customers and each one needs to be treated with respect and cons...
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- 2007-11-13 22:16:19 - The number 1 rule for businesses - be professional
- Have you ever walked into a store and things looked sloppy? Stores should have nice neat displays, right? Normally, yes, but sometimes they get a bit messy on busy days and we all understand how that can happen.But what if you were to walk into a store as soon as it opened in the morning and the place looked liked it had been ransacked? What would you think?You'd probably think it wa...
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- 2007-11-13 22:16:19 - Customer service - a sweet essence
- First let us specifically define customer service. It is the performance of a duty or responsibility due to a customer as a result of selling them a product or service.We must distinguish between customer sales and service versus customer service. Whereas customer sales and service is largely concerned with selling an additional item or an additional service subsequent to an initial sale, c...
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- 2007-11-13 22:16:19 - Sending mixed signals can send your clients away
- I call it the "wave and roll."You walk up to an intersection. You look both ways before you cross when you make eye contact with an oncoming vehicle. You meet the gaze of the driver. Politely and legally, he invites you to cross first. As you enter the crosswalk, you notice that he continues rolling toward the intersection with no reduction in speed.How safe do you feel?Your c...
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- 2007-11-13 22:16:19 - How to transform your voicemail into an effective medium of communication
- "Hi this is Randy. Leave me a message after the beep and I'll get back to you as soon as possible. Thanks and have a great day."Garbage.This is an example of a typical outgoing message that makes callers feel like they really are talking to a machine. Now, we've all heard this cookie cutter message about a zillion times, but honestly ? it hurts me more with every call....