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- 2007-11-13 22:16:19 - Why free agent thinking is good for your company
- It's no secret! Day after day the news is riddled with companies who are moving operations to other countries or completely closing their doors. Those who remain must transform themselves to lean, mean, businesses with a constant eye on reducing costs.For the first time, the baby-boomers are finding themselves in an unpredictable work environment. They are shaken by the instability of what ...
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- 2007-11-13 22:16:19 - How to help your company become a world class company
- Most people think real change in an organization occurs as a result of top-level leadership. This isn't always the case.Oftentimes, it's someone within the rank and file who stands up and challenges the status quo. Remember the old adage, "If the people will lead, the leaders will follow."Years ago I was the säles manager for company with about 30 employees. The busi...
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- 2007-11-13 22:16:19 - Dont wait for tax time to look at the bottom line
- A curious thing happens to entrepreneurs in the spring of every year. They wake up one day and realize they had better figure out how much money they made last year so they can pay their taxes. But wait, shouldn't a business owner already KNOW how much money he or she made last year, last quarter, or last month?If you don't keep track of how much money you're making, you have no idea whethe...
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- 2007-11-13 22:16:19 - To outsource or not to outsource
- In these days of restricted head count and tight budgets, the question of whether to outsource or hire in-house staff is more critical than ever. The technical publications function, however vital, is undergoing more scrutiny and also facing greater challenges than ever before. Companies that already employ an in-house technical publications department are looking at doing more with fewer resource...
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- 2007-11-13 22:16:19 - Why businesses fail - and what you can do about it!
- Have you unintentionally set your business up for failure?No one sets out to fail! Most business owners read all the statistics (maybe more than once) before they open their doors. Many know the reasons why businesses fail. But some businesses operate under this paradigm: "failure can never happen to me because I know better." Is that you?What most business owners miss is looking at ...
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- 2007-11-13 22:16:19 - Inspiring loyalty and contentment in your workforce
- One of the first things I look at when I take over a new department or division is the attitudes of the managers and /or supervisors.I ask myself the following questions;Do they inspire loyalty in their staff?If not, why not?If they do, how do they do it?The workforce of any company is normally the lifeblood of the business, the oil that lubricates the machinery....
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- 2007-11-13 22:16:19 - 5 steps to identify core processes
- Part Two of Creating Well-Defined Processes SeriesNext Week: ImplementationLast week, we raised the question: how do you know where to begin? How can you identify a gap in one of your company's core processes?The answer: follow the money trail?But how do you follow the money trail, and what will that mean for your business? To answer this, let's look at five steps to id...
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- 2007-11-13 22:16:19 - Use noncompete agreements to protect your business
- Q: One of my former employees has launched an online business very similar to mine and is contacting my clients and trying to steal their business from me. Do I have any legal recourse against him? -- Brad J.A: I hate to break this to you, Brad, but unless this former employee signed a noncompete agreement while on your payroll, there is probably very little you can do to stop him from wooi...
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- 2007-11-13 22:16:19 - Internal prisons: the thief of productivity and quality in our workforce
- As a professional speaker, one of my biggest challenges is to grab the attention of my audience within the first few minutes of the presentation- grab them by the throat if you will. I do this by coming out in a suite and tie, following an introduction in which I have been described as a recent college graduate who earned both of his degrees with a 4.0 GPA and placement on the Deans and Presidents...
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- 2007-11-13 22:16:19 - Developing your management style
- One thing a lot of us don't do in sales is take time out to analyse things.How are we doing it? Why are we doing it? Can we do it better?Taking time out to assess your management style is one of the most fundemental tasks a person can do. We are not just talking about managing others here either, it can also be how you manage yourself.One thing we should all do (at lea...
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- 2007-11-13 22:16:19 - On the job training is something you canãƒæ’ã‚â¢??t afford to skip
- Trained employees are more productive employees; thereâ??s no doubt about that. Whether youâ??re your only employee or whether youâ??ve got a growing staff, put OJT (on the job training) at the top of your To-Do list.Every job, no matter what it is, is done better and faster when those responsible for doing it are properly trained. In theor...
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- 2007-11-13 22:16:19 - Supplier sees 53% reduction in out-of-spec orders case study
- The goal of perfection is a challenge. It is often viewed as an expensive process requiring large investments. Yet one company has realized a 53% reduction in orders that have to be set aside for additional Quality Control checks. How did they do it? They used communication techniques - not capital outlay!The secret to there success revolved around team skills and communication. The company...
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- 2007-11-13 22:16:19 - Tales from the corporate frontlines: coworker and caretaker
- This article relates to the Coworkers competency, commonly evaluated in employee satisfaction surveys. It tells the story of a coworker whose performance consistently facilitated effective cooperation, collaboration, and communication between the employees within one organization. While the Team Dynamics competency focuses on relationships within a single group, this competency targets coworker to...
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- 2007-11-13 22:16:19 - Re-discovery procedures for building effective management systems: phase v
- Now we turn the corner to our final phase: Re-Discovery.Last year marked the 200th anniversary of the expedition of Lewis & Clark, and much has been written about their remarkable journey up the Missouri River and on to the Pacific. This band of explorers was aptly named The Corps of Discovery. In reality, The Corps made two trips, the second being their return. It is likely that the unhera...
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- 2007-11-13 22:16:19 - Efficiency around the office
- Nearly every office, be it commercial or home-based, may have areas of inefficiency that can be improved upon. We are not talking sales figures or profit margins or budgets, but inefficient waste and resource management. For instance, let us look at some common aspects and consider how consumption can be reduced and how to make better use of resources.Not all paper work and receipts need to...
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- 2007-11-13 22:16:19 - 5 steps to continuous process improvement
- Part One of Creating Well-Defined Processes SeriesWhat if your sales increased from $100,000 to $110,000 per day and your profit increased from $10,000 to $11,000 ? did you improve by 10%? The answer might shock you...Because the answer is no. No improvement occurred. In fact, your process deteriorated. Sure, revenue increased, but is this really an improvement? Let's take a l...
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- 2007-11-13 22:16:19 - Learning to let go
- If you have the entrepreneurial spirit (which clearly you have!), you probably have a tendency toward being a control freak. I know the feeling well -- "No one can do it as well as me, so I'll just do it all!" While this may seem to be more efficient than trying to bring someone else in to help out, it's actually more time-consuming in the long run.See if this scenario is familiar -- you fi...
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- 2007-11-13 22:16:19 - Taking care of middle manager bounce off
- How many times have the management consultants been 'in' and after leaving, have left little or no trace of their passing?Despite massive investment there is no discernable performance improvement, the retention figures still look as if we are running a call centre and our safety record is second to everyone.Why is it that what seemed a logical and progressive implementation model fa...
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- 2007-11-13 22:16:19 - Demise of the lone ranger manager: a lesson in management communication style
- When executives see themselves as solely responsible for the overall success of their enterprise, subordinates can hardly be blamed for acting according to predictions.Let's look at a familiar scene in classical American - if I may use the word - mythology.Panic and terror have brought all normal activity to a standstill in some pioneering settlement in the Wild West. A bunch ...
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- 2007-11-13 22:16:19 - The key to successful performance objectives
- Have you ever tried to drive somewhere without proper directions? This almost always turns out to be a frustrating experience. Sure, if you stop and ask enough people you may eventually reach your target destination, but think of all the wasted energy, time, and resources needed to accomplish your goal.Let's take this concept and move it to the realm of managing a business. Does it make sen...
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- 2007-11-13 22:16:19 - How to conduct effective meetings
- Before you call your next meeting, the FIRST step is to decide if it is really essential. To determine that, ask yourself the following:· Is this meeting essential? · Can we do without it? · Can we accomplish the task without a meeting? · Can it wait another week? · Can we get thin...
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- 2007-11-13 22:16:19 - How managers can help retain their best employees
- A major problem for employers today is attracting the best talent, and then retaining key employees. Research shows that the key ingredient for retention lies within the manager's ability to understand what employees really want.The survey results below first came out in 1946 in Foreman Fact, from the Labor Relations Institute of NY and was produced again by Lawrence Lindahl in Personnel ma...
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- 2007-11-13 22:16:19 - The higher you go
- The higher you go, the cooler it becomes. Really? Let us begin from first principles. This is a maxim we learnt in geography about the weather. Having come a long way in our professions and careers, can we really say it has been cooler over the years as we ascended the corporate ladder? Even at that,, how can we sensibly apply the Higher You Go principle in the way we work, and the way we live?...
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- 2007-11-13 22:16:19 - What is business sense?
- What is the principal thing you need to succeed in your business today? Money. Sure, you need it, but it is not the main ingredient for success. People. Of course they are necessary, but having them may not guarantee success. Excellent products or services. Well, this is a must to succeed. But you may have them and still not succeed. Promotions, visibility, marketing. These factors lubricate your ...
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- 2007-11-13 22:16:19 - Your organization is only as good as your people
- Let's begin by singing the jingle from an old US Army commercial. Ready? Sing! "Be all that you can be, in the Aaaaarmy." Now, don't you feel better?"Be all that you can be." Why do you suppose the army selected this slogan? They selected it because there was a certain kind of volunteer that they wanted to attract, and that message would appeal to that group of people. T...
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- 2007-11-13 22:16:19 - Three foundation stones for building organizational integrity
- When the stock market crashed in 1929, there were a lot of people who lost everything they had. You would think that the result of that event would be complete and utter despair. And, in fact, there were those who reacted that way. There were numerous cases of people who committed suicide because they lost their life savings on that fateful day. They simply went into a depression and just couldn't...
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- 2007-11-13 22:16:19 - Once upon a conflict
- Once upon a time there lived an innocent, hardworking manager. One day he dared to wander from the safety of his open-concept office to speak out at a team meeting. He was immediately challenged, nay attacked, by another team member and his senior manager, embarrassing him in front of his peers. Plagued by downsizing, this noble manager feared for his job. A senior human resource professional save...
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- 2007-11-13 22:16:19 - Overcoming resistance
- Virtually any type of organizational change involves role transitions of some type. In light of role transitions, it is almost natural for employees to resist major changes in the workplace environment. Some contend that resistance to change is "natural"; they contend that this resistance is instinctive; that humans have a desire for perpetual stability.Many processes recognize th...
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- 2007-11-13 22:16:19 - Multiple channels, multiple times
- I've just been reading about the frustrations of a Human Resources manager. He's tired of having to answer the same questions about benefits over and over again.I understand that, having been on both sides of the issue, both as a consumer of benefits and in communicating about them on behalf of corporate clients. Benefits can be the slippery eels of internal communication.But, to put...
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- 2007-11-13 22:16:19 - This old business
- Not long ago I was asked to come out and take a look at a business that had been around for about 10 years... but the owner was frustrated with the amount of money he was making.Here is the story of a natural food retail store located in New York State.The business itself is located in western New York State, within a small village. It sits upon one of the "main drags" goin...
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