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- 2007-11-13 22:16:19 - Tales from the corporate frontlines: the responsibility for job security
- This article relates to the Job Security competency, commonly evaluated in employee satisfaction surveys. This competency evaluates how your employees view their job security within your organization. In today's often volatile or contingent labor market, it's crucial to understand the level of security your employees feel about maintaining their jobs. Studies show that employees who do not feel se...
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- 2007-11-13 22:16:19 - Tales from the corporate frontlines: training is in the eye of the beholder
- This article relates to the Training competency, commonly evaluated in employee surveys. It comments on the value of training to both the company and its workforce. The Training competency investigates how your employees perceive the available training opportunities and quality of training. Growing an organization's internal knowledge base is crucial to the success of any business and ensuring a g...
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- 2007-11-13 22:16:19 - Argue your way to business success
- "Jack" (not his real name) is a vice president of a publicly traded company. Recently, Jack's stress and anxiety levels have been high enough to impact both his working and his personal lives. (I'm using an alias because he's concerned about his story becoming public ? for good reason!)What, exactly is Jack stressed out about? It's not just another case of burnout and he's not worried about...
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- 2007-11-13 22:16:19 - The leaders fallacy may be howard deans undoing
- Howard Dean's tenure as chairman of the Democratic National Committee will be fleeting unless he avoids a common leadership trap I call it, the "Leader's Fallacy".Leaders adhere to the Leader's Fallacy when they believe their enthusiasm for a particular leadership challenge is automatically reciprocated by the people they lead.However, in leadership, automatic reciprocity is an illus...
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- 2007-11-13 22:16:19 - Top 7 methods to empower employees
- How many times have you asked someone to do something like "draw up a plan for such and such project"? Your employee completes the plan, but then you say, "That is not what I wanted" or "That is not how you do it". And so the employee thinks: you didn't tell me exactly how you wanted it done.If you find yourself having back and forth misunderstandings with your...
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- 2007-11-13 22:16:19 - How to leverage your strengths for peak performance
- Ask almost any business leader how to most effectively develop people and build teamwork and you'll hear, "tap into employees' strengths." Yet when it comes to their own careers, many managers still focus the majority of their personal development efforts on shoring up areas of weakness.Sometimes this is due to well meaning critiques by superiors. Other times managers moving up th...
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- 2007-11-13 22:16:19 - 7 strategies for sustained innovation
- The need for constant reinvention is a given in today's business environment. And while a breakthrough product or concept can catapult an organization ahead of its competitors, in these fast-paced times, that advantage is often short-lived.While major product or service breakthroughs make headlines, it's the steady incremental innovations made by employees every day that give an organizatio...
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- 2007-11-13 22:16:19 - Never hire anyone dumber than you are!
- In a previous life I was a Navy Pilot. Great life, great people to be around. People who were all doing great things around the world flying off great big aircraft carriers. In an environment that complex and dangerous, you need to have teams of people working as one, or bad things begin to happen in large quantities.The people onboard aircraft carriers are divided into two groups, those th...
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- 2007-11-13 22:16:19 - The dark side of help desk slas
- You just signed a Help Desk Service Level Agreement (SLA) and now think things will get easier. However, you may soon be falling into one of these traps:1) COVERING THE TRUTH WITH METRICSIn some companies, those under the radar of SLA compliance may resort to doing the minimum instead of really solving the problem. This includes closing or reassigning customer tickets just to meet th...
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- 2007-11-13 22:16:19 - A sense of humor in the workplace ... is it me? or, was that not funny?
- When I was first initiated into Corporate America, I had a sense of humor that went unmatched by any mortal soul. I was quick-witted, smart, sharp, and knew every gag and joke available to humanity. Most of it, I learned in college. But, college never really did teach the fact that having a sense of humor in the workplace is different than 'jocularity.' After a few brushes with career-chaos, I rea...
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- 2007-11-13 22:16:19 - Is this a good time to sell your body shop business?
- Have you ever asked yourself the question? "Is this a good time to sell my business?" That is a question every business owner asks himself, everytime he has a bad day. I once received e-mail from the editor of the Auto Body News, asking me that key question. "What is happening in the market today? Is this a good time to sell? " My quick answer was "These are very interesti...
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- 2007-11-13 22:16:19 - Succession planning? ... not on my watch!
- At first blush, it would appear there is no shortage of Succession Planning Advocates convinced in theory, the importance and benefits of corporate Succession Planning. In practice, however, real succession planning - or the overt lack thereof - runs juxtaposed to principle. The important question then is, "Why?"In November 2002 I wrote an article *The Art of Succession Planning i...
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- 2007-11-13 22:16:19 - Data delivers credibility
- Over the past couple of days I've been setting up visitor counters, so people in another organization can accurately count the number of people who visit their event.They got the idea (and the counters) from an association I belong to, and they, too, are learning how data delivers credibility.I'm always impressed by how much respect I get when speaking or writing with specific, solid...
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- 2007-11-13 22:16:19 - Leaning toward change
- Seduced by the publicity surrounding the impact of Lean on organizations, it's no surprise that people new to Lean, upon hearing or reading such information, are anxious to implement a continuous improvement initiative in their organizations.What has received little publicity, however, and often frustrates Lean implementation, are the employees on whom Lean is often inflicted, albeit unwitt...
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- 2007-11-13 22:16:19 - Questions to ask employees you want to retain
- Times of cost cutting and downsizing has dramatically impacted the way employees look at their careers. Employees at all levels now know better than ever that job security is no longer something they can count on. They've been required to think bigger, look at other options and do whatever it takes to prepare themselves for the future. In essence, they have let go of their corporate commitment and...
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- 2007-11-13 22:16:19 - Communication: managements responsibility
- I've just watched, again, an episode in the Back to the Floor television series, which aired on the BBC (United Kingdom) and PBS (United States). Once more, communication turned out to be a key issue, as it often does in business stories.If you're not familiar with the series, it features real-life CEOs who leave their comfortable offices (well sort of comfortable, these days) and go work o...
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- 2007-11-13 22:16:19 - Managing creativity
- Creativity Starts Here!The ability of an organisation to create new products/services and innovate new processes is an essential skill providing a sustainable form of competitive advantage.Given that organisations need to be creative, why are only a few really good at it and why are only a few individuals perceved as creative?In this article we will examine the theories that u...
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- 2007-11-13 22:16:19 - Making change work
- Shaky FoundationsWhilst over 60% of businesses will be looking to implement some form of business improvement initiative over the next 18 months, less than 1 in 4 of these change programmes will achieve any worthwhile results that are sustainable for a further 12 months post the introduction of change.This brings into focus two key problems:1. Some 40% of businesses are not pl...
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- 2007-11-13 22:16:19 - Outsourcing problem analysis
- As an HR professional, you have responsibilities in several broad areas that have a significant impact on your company's bottom line, directly contributing to the corporate return on investment. The outsourcing choices you make are critical decision points that affect both your employer and the HR community at large. We recognize that you want and need to make informed choices, and we can help....
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- 2007-11-13 22:16:19 - Human resource communication pays off
- Human Resource Communications and Corporate Communications ? are they one in the same? Both plan and develop written communication strategies to further the understanding and perceptions of their audience. Both provide counsel and editorial support for management communications.Business communications transmits and manages messages that inform, persuade and collaborate by speaking the langu...
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- 2007-11-13 22:16:19 - Managing the human resource project
- We obtain strategic results by aligning HR mission, vision and values. The following overview highlights a macro approach to project management. Seeking a stretch assignment, such as ownership of a major corporate HR initiative, we lead our organization by example. Strategic project management affords an exciting and challenging opportunity to direct our futures and show case our talents.Th...
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- 2007-11-13 22:16:19 - Manage your business from the rockies, not the prairies
- The day job as a manager is all about managing your people to deliver, to meet the needs of your customers or clients and generating success after success! Right? And you have consequences if that doesn't happen.Worst case scenario is that you lose your job or your business, because your people haven't delivered. So the temptation is understandable. Get in there, dirty your hands and work y...
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- 2007-11-13 22:16:19 - How to decrease profits without really trying
- Hurting your sales efforts can be accomplished easily with the proper guidance. The following effective yet simple ideas are designed to generate results when implemented into your sales strategy.? Don't listen to what your clients are saying.You are the expert and prospects should be happy that you have been able to set aside some time for them. Spend your time talking more than ask...
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- 2007-11-13 22:16:19 - Time management tips for managers
- Late last year I was presenting a workshop for the senior managers of a major organisation. Whilst doing a pre-workshop survey to assess the challenges these managers were experiencing it became very apparent to me that many of them were showing the signs of business burn-out. And it was no wonder why. They were suffering from 'Priority Problems'. Quite simply they were making the mistake of doing...
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- 2007-11-13 22:16:19 - Time management - how to have productive meetings
- One of the greatest time wasters of all are unnecessary or poorly run meetings. If you want to dramatically improve your time management skills, then learn how to have productive meetings."Brian" is the Operations Manager in a large corporation. Every Monday morning, his CEO has a managers' meeting .This is what usually occurs: The agenda is circulated the day before which mea...
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- 2007-11-13 22:16:19 - Use every weapon you have
- One of the strongest weapons available allows business, non-profit and association managers to begin changing the behaviors of their key external audiences in ways that lead directly to achieving their primary operating objectives.The name of that weapon? The fundamental premise of public relations: People act on their own perception of the facts before them, which leads to predictable beha...
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- 2007-11-13 22:16:19 - Virtual assistance: a money saving opportunity for employers
- What is a Virtual Assistant? A Virtual Assistant is a highly skilled, independent entrepreneur who provides business services in a remote or virtual environment. Some have used terms like telecommuter or working from home.Employers are looking for alternatives to having a full-time employee. Hiring a skilled Virtual Assistant helps to cut costs normally associated with on-site employees (no...
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- 2007-11-13 22:16:19 - Invite self-managed staff
- "Treat people as if they were what they ought to be, and you help them to become what they are capable of being." -GoetheTwo hundred years ago, Johann Wolfgang Goethe, German poet and philosopher, knew how to inspire and interact with others: recognize the best in them and act upon those positive expectations. This takes conscious effort and constant vigilance to be self-aware of our action...
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- 2007-11-13 22:16:19 - How to prevent your new manager from becoming a statistic
- According to a study by the Manchester Group, 4 out of 10 new managers fail in the first 18 months! The top 5 reasons cited:Not building partnerships or teams with colleagues and peersUnclear expectationsNot enough political savvyTakes too long to learn the jobInability to balance work and personal livesEvery day ...
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- 2007-11-13 22:16:19 - Why all managers are alike
- Because, like you I suspect, they have key target audiences whose behaviors help or hinder them in achieving their organizational objectives.But even in their own best interests, too few involve themselves in their public relations effort to the degree they should.The result can be a PR program that overemphasizes things like special events, media relations or communications tactics,...
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