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- 2007-11-13 22:16:19 - Satisfied employees, a powerful marketing strategy
- Even in today's still uncertain economic times, there are companies who are doing extraordinarily well. Why is it that some companies are thriving while others are barely making it? You can always blame the economy, but is that the only reason? The answer could be as simple as how respected and appreciated your staff feels.Recently I visited a store to buy pet supplies. I was given a pleasa...
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- 2007-11-13 22:16:19 - How to delegate more effectively
- Do this simple excercise, and transform your life.First, Make a list of recurring "to do's". (Daily To-Do's, Weekly To-Do's, monthly To-Do's, Quarterly To-Do's, Annual To Do's, and "Event-Driven" To- Do's)Then, change the titles to "delegation Worksheet" (Daily delegation worksheet, weekly delegation worksheet, monthly delegation worksheet, Quarterly delegation worksheet, Annual dele...
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- 2007-11-13 22:16:19 - Creative people, innovative people
- The title implies that some people are and others not.This is a myth.First, creativity can be described as problem identification and the generation of a quantity of ideas, a number of novel ideas and a number of diverse ideas. Innovation can be described as idea selection, development and commercialisation. Therefore creative people and innovative people are separate and distinct. A...
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- 2007-11-13 22:16:19 - Innovation, idea selection, valuation
- There is no sure fire route to commercial success, but one can maximize the chances of selecting those ideas that are most likely to succeed. Organizations short of R & D resources must implement such processes. The Economist (2003) states that 3000 bright ideas result in 100 worthwhile projects, which are winnowed down to four development programmes. And four such development programmes are requi...
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- 2007-11-13 22:16:19 - Measuring creativity, diy style
- Creativity measurement is often required in order to benchmark existing competencies, monitor improvement, increase output and generally provide tangible and useable processes and structures for clients.Individuals can measure their own creativity, the creativity levels of their group, department or organisation.However, a fundamental lack of understanding of creativity and innovatio...
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- 2007-11-13 22:16:19 - Organizational structure, creativity, innovation
- Organizational structure can inhibit or foster creativity and innovation. The problem with organizational structure though, is that it is resultant of many factors, including history, organic growth, strategy, operational design, product diversity, logistics, marketing, client base, supplier base and so forth. Therefore, what managers need, are not recipes for complete structural change, but insig...
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- 2007-11-13 22:16:19 - Organizational culture, creativity, innovation
- It can be concluded with great certainty that certain organizational cultures inhibit creativity and innovation whilst others foster it. Some organizations are just better at identifying problems, generating and selecting valuable ideas and developing and commercialising them - this is why those firms tend to maintain competitive advantage and remain leaders in their field.Another way to lo...
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- 2007-11-13 22:16:19 - Teaching large companies to think like the little guys
- Q: I am an executive at a large company and in our industry we are seeing a trend wherein smaller companies are gaining market share at an alarming rate. Our CEO believes the reason for this is that smaller companies are more prone to innovation and more entrepreneurial than larger companies. He has instructed me to form a committee to study this trend and make recommendations on how we should dea...
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- 2007-11-13 22:16:19 - Are you in control of your practice or does it control you?
- One of the most common complaints that business owners have today is that they feel their practice is running them and that they're being pulled in every direction instead of really running the business themselves.Well, I'd like to tell you, when I was in practice I experienced the same thing. I was working too many hours, not seeing my family as much as I should; my staff always came to me...
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- 2007-11-13 22:16:19 - Productive meetings: how to make your meetings more productive
- There's one simple secret to effective meetings: set an agenda and stick to it. The agenda drives the content and outcomes of the meeting and, where appropriate, should reflect the needs of all attendees so everyone has a buy-in and an interest in the outcomes. Follow these simple steps for planning and running meetings and you'll be amazed at what you can achieve. And, just in case not everyone i...
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- 2007-11-13 22:16:19 - Coaching champions at work
- I saw Brian Kerr (the Irish national football coach) on television not so long ago and it reminded me of a platform I shared with him at a Banking Institute seminar in Dublin. Whilst I was waiting for my turn I listened to Brian and experienced two emotions ? admiration and jealousy. Firstly I admired what Brian had already achieved at under 21 level and the passion with which he expressed his lov...
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- 2007-11-13 22:16:19 - How to reject a job applicant
- A Nightmare That Really HappenedOver 10 years ago, when I worked as a manager at a major corporation, I received a call from a headhunter about a magnificent job opening. It sounded like the perfect job for me. So, I went and was interviewed by the vice-president I would report to, if hired. He told me I was one of two finalists for the position.A week later, I got on an elevator wit...
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- 2007-11-13 22:16:19 - Interviewing applicants can be hazardous to your wealth
- 1st Fact: Interviewing applicants is the most common way companies decide whom to hire.2nd Fact: Research proves most interviewers do lousy at predicting if an applicant will succeed ? or flop ? if hired.3rd Fact: Research shows that customized pre-employment tests do great at predicting if an applicant may succeed or fail on-the-job.4th Fact: Since you must interview applican...
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- 2007-11-13 22:16:19 - Issue management methodology for tracking project issues
- 1. What is an Issue?An issue is an incident, circumstance, problem or inquiry that affects or potentially affects the timely delivery of the project, product or service, it may also impact the quality of deliverables and the cost of production.Some projects are ongoing and the definition of an issue is a little different. A help desk defines an issue as a request for help ...
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- 2007-11-13 22:16:19 - Is your management style assisting or hurting your business?
- Many times business owners can have significant differences in management styles that can deter the growth of both the employees and the business.Employees can have differing needs that require differing methods of management as well. Problems arise when the management style of a business owner does not match the needs of the employees.There are two basic management styles that are a...
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- 2007-11-13 22:16:19 - People - you cant make them what theyre not
- Many business people and managers are spending too much time trying to change the underperforming people who work for them. They seem to believe that if they train people - tell them what to do or even threaten them with the sack - then the performance level will go up.The successful manager concentrates on developing the strengths of his team members - not trying to correct their weaknesse...
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- 2007-11-13 22:16:19 - Rapport - how to build it with your team
- I've often heard managers say - "My door is always open, come and talk to me anytime."You have to accept the fact that your team won't always do that. They might not want to bother you or they may feel that they should know the answers to their questions and they'll look stupid if they ask. And how many times have they approached you and you've been on the phone or "too busy?" It's your job...
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- 2007-11-13 22:16:19 - Employees - treat them the way they expect to be treated
- When you have to deal with one of your team who's complaining to you, rather than allowing your negative programmes to take over, get your thinking part in gear and try to see the situation the way they see it. You don't necessarily have to agree with them but perhaps you can empathise with their point of view.The successful manager thinks about the people they have to deal with, is sensiti...
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- 2007-11-13 22:16:19 - Managing creativity - an oxymoron! not
- Interrogated on a beach in Barbados by friends insistent that there was little validity to my speciality, I have felt compelled to answer the most common objections in the field of Managing Creativity and Innovation.a) Managing Creativity and Innovation is an oxymoron!When ideas are required, leaders tend to herd people into a room with a flip chart and conduct (usually an ineffectiv...
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- 2007-11-13 22:16:19 - Negative self-talk is too expensive
- I'm always fascinated by the people who lift huge weights, particularly in competitions like the Olympic Games. There are events for men and women and they get up on stage to lift a bar with huge weights attached. I often wonder what sort of things they're saying to themselves as they pace up and down, rubbing their hands with resin powder and taking huge breaths.What if they were saying - ...
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- 2007-11-13 22:16:19 - Resistance - how to handle it
- Do you ever meet with resistance from other people - I bet you do! It might be a customer, a colleague, a member of your team or even someone in your personal life. Dealing with resistance or objections is one of the biggest challenges faced by business people; so let's consider why we get resistance and how we can handle it. I'm going to talk about customer contacts but the same rules apply wheth...
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- 2007-11-13 22:16:19 - Performance expectations - 5 tips and 5 questions
- People want to understand their role - they want to do well! So by being clear, really clear about what it expected of them, makes a big, big difference! And that improves performance as well as saving you time chasing others around to deliver what you want.5 TipsBe Clear - your people need to know what they are doing, both in terms of actions and the standards ...
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- 2007-11-13 22:16:19 - Improving your inter-company communications at no cost
- It's all very well having a flashy (and expensive) advertising campaign, backed up by a wealth of positive PR, but if your staff are not all pulling in the same direction this could be the biggest leak in your plan.Want a more in-depth guide to internal and customer communications, plus a CD-ROM with software with advice, additional content and links to helpful sites?Buy 'Marketing y...
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- 2007-11-13 22:16:19 - Delegate, dont abdicate
- One of the key skills for the leaders of growing businesses is to 'get' the distinction between delegation and abdication.Many managers and business leaders fall into one of two extreme categories:They delegate too little and try to do it all themselves or they give too much away, abdicating both their responsibilities and the prerogatives of power.As thei...
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- 2007-11-13 22:16:19 - One thing you cant hide
- One of the most important of all motivators at work is consideration. Employees report that the best managers they ever had were people who cared about them as people and as friends. These managers took the time to ask them questions about their lives, and to listen patiently while they talked about the dilemmas and problems and situations in their families. The more that the employees felt that t...
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- 2007-11-13 22:16:19 - Culture management and creativity
- Many concepts in the fields of managing creativity are very much applicable to culture management in general. The same concepts that foster creativity and innovation also maximise human capital potential, increase productivity, reduce costs and maintain competitive advantage etc. Some of the many commonalities between culture and creativity management follow.a) A culture of psychological sa...
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- 2007-11-13 22:16:19 - Get more impact from your annual conference
- How can you get more attention for your conference and your association? Use some of these Power Marketing? tips and ideas. It won't cost much. It just takes a creative approach. The payoff can be huge. First, see everything as a marketing opportunity. Second, enlighten all staff and every member to realize their responsibility in marketing the association. Third, read "Secrets of Power Marketing"...
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- 2007-11-13 22:16:19 - Telephone techniques: boost your productivity with effective phoning
- One of the things that most impacts people's productivity is not being able to focus on completing one task at a time ? we are so overloaded with tasks and interruptions that it requires great discipline to avoid spending the entire day responding to other people's agendas. Telephone calls, both making and receiving them, are one of the greatest disruptions to the flow of the day and to our abilit...
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- 2007-11-13 22:16:19 - Benefits of virtual assistance
- A virtual assistant is an individual who provides business services to other professionals. They're considered virtual because they perform their services from a remote location. Communications with their clients take place through telephone, fax, email, and snail mail. As a business owner, you can save time, money, and energy by hiring a virtual assistant. Best of all, you'll have more time to do...
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- 2007-11-13 22:16:19 - Necessary tasks you may want to delegate
- As a business owner, time is of the essence. Running a business is demanding. You are either performing the day-to-day administrative work or you're working in your business, attending to your customers or clients. What is the best use of your time? The answer is simple. Your time should be spent doing what you do best. The day-to-day administrative tasks can be delegated. It's so much easier to r...
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