Business articles
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- 2007-11-13 22:16:19 - Iso 9001 compliant program: steps to build
- Implementing an ISO 9001 system represents a major effort. However, all of that effort can represent a significant shift for a business - from quantity to quality. And this could make sure your business gets the desired results.Shift Focus to PerformanceDeveloping, implementing and maintaining your ISO 9001 program can be crucial to the core issues of a business. The focus is designe...
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- 2007-11-13 22:16:19 - Turnover is not a problem
- "Ha!" you say. "For someone to make a statement like that, they obviously haven't worked in the real world and certainly have never had to run a company." Well, let me assure you. In my past I've not only run companies, but spent many years in one of the most notorious industries for turnover ? the restaurant industry.Don't get me wrong, I understand and appreciate the c...
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- 2007-11-13 22:16:19 - Lack of operations manuals stunting your growth?
- Lack of Operations Manuals stunting your growth?CONTENTS:1. Do you lack functional Operations Manuals? 2. Use a SYSTEM to write your Operations Manuals! 3. Yes, but my people just don't/won't write stuff down! 4. But people WILL write stuff down - if ... 5. Call to Action.1. Do you lack functional Operations Manuals?Great businesses depend on systems...
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- 2007-11-13 22:16:19 - Conflict resolution training- when personal safety is an issue
- Conflict generally arises by having your needs, desires, perceptions and values challenged.When a person feels that their values are being challenged they generally respond the strongest. Inwardly they feel their personal safety threatened and desire to stop that threat.Surprisingly for most people, is that one of the reasons many attempts at conflict resolution fail is the de...
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- 2007-11-13 22:16:19 - Contract management software: the solution to the problem of coordination
- Charles Petrie, from Stanford, released a short article entitled "The Problem of Coordination," which highlights 4 categories in which businesses find it difficult to connect:InteroperabilityAgent Communication Semantic Unification CoordinationThough this article refers to a specific type of business, its principles are just as applicable to any business, espec...
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- 2007-11-13 22:16:19 - Best workplaces
- The Best Workplaces report (Financial Times, April 28, 2005) notes many factors in common with Managing Creativity and Innovation.Material reward is not the sole factor in determining satisfaction. Microsoft UK offers acupuncture and deep tissue massages. OC&C Strategy consultants offer skiing trips and Computer Future Solutions have BMWs and Porsches as company cars. Yet people rarely ment...
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- 2007-11-13 22:16:19 - Is it worth to outsource? how one can outsource wisely
- Recent trends in software development market show that it is no longer the most efficient way to work onshore. Competition is too high and in some particular cases, US or European IT people even go farming rather than admit the situation and adapt themselves. This article is mainly for those who are going to stay straight in the industry whatever surprises it keeps bringing.International di...
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- 2007-11-13 22:16:19 - Too much time treating symptoms
- A man drives down the highway each day on his way to work. On Monday he gets a flat tire. Like anyone else, he takes his lumps, changes his tire, and moves on.One month later, almost to the day, the same darn thing happens. Just his luck. Only this time, its raining and he is forced to return home after changing his tire because he had gotten his new suit filthy in the process.Convin...
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- 2007-11-13 22:16:19 - Indecent proposal in the workplace ? an overview of workplace harassment & employer liability
- An allegation of harassment in the workplace is a growing phenomenon facing companies across the U.S. The following is an article derived from a 2003 seminar I attended at the National Business Aviation Association {NBAA} Convention in Orlando, FL. The full name of the seminar was ? Indecent Proposal in the Workplace ? An Overview of Workplace Harassment & Employer Liability. The seminar was prese...
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- 2007-11-13 22:16:19 - Human resource employee risk profile - management risks explained
- Human Resource Employee Risk ProfileIs your business at risk? Do you want peace of mind?Please answer the following question honestly by drawing a circle around or shading in the column. If you can only answer part of the question in the affirmative, then you should select 'No' eg in Q1 if you have employment contracts for your employees and not for your management team then select '...
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- 2007-11-13 22:16:19 - Computer consulting profit secrets
- Do you own or manage a computer consulting company? Are you having trouble growing your computer consulting company's profits?If so, then you must learn how to focus on your computer consulting firm's profit and bottom line.In this article, we'll look at 7 profit secrets and strategies you can use in your computer consulting business, to ensure that you are able to balance your clien...
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- 2007-11-13 22:16:19 - Offshore this! (outsourcing tech support overseas)
- So I call my telephone company and someone picks up 15,000 miles away. I asked the rep where she's from. She said, "I am from Mary-Land sir. How may I give you excellent service today?" The accent was? American... in a high society 19th century ultra-polite sort of way."Mary Land?" My brain's editing booth could not screen the snickers in time."Yes sir? this ...
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- 2007-11-13 22:16:19 - A leadership screw driver: the 90 day improvement plan
- I was talking with first-line supervisors in a utility company about how to deal with poor performing employees."You've gotta put the screws to him!" suggested one supervisor to his colleague who was having trouble managing one particular poor performer."I've put so many screws to him he's dead weight!" the supervisor replied.We all knew what "putting the screws to him" meant ...
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- 2007-11-13 22:16:19 - Know your client - the first rule of business coaching
- Whilst the very best coaches have undertaken independently accredited training and or have years of experience with clients, new self-assessment questionnaires are coming available which is evolving coaching into a far more focused activity. And that is to the benefit of coach/client relationships for the following reasons:- Key Areas Results from assessments enable the coach...
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- 2007-11-13 22:16:19 - Recruitment - pick people who think
- Old style management doesn't encourage personal mind control, employees aren't encouraged to think. That was certainly the case when I started work back in the bad old days however it's still prevalent in many businesses today.It's evident in many of the organisations that I work with that there's a culture of - "I'm the boss - I tell you what to do - you don't question it."The succe...
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- 2007-11-13 22:16:19 - Recruitment - what youre really, really looking for
- Imagine that you're a sports coach and you need a new player on the team. Would you walk up to someone in the street and say - "I want you to come and play for my team. I'll train you to become the best player in the country." Sounds a bit ridiculous doesn't it?What you'd probably do is watch players in other teams. On the other hand, you might decide to find some young player that you coul...
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- 2007-11-13 22:16:19 - Recruitment - do you know what youre looking for?
- The time will come when you'll need to interview someone to join your business or your existing team. If you work in a large organisation then this could be someone from inside the company. You might even be the owner of a small business and about to start your first employee. Whatever the situation, you're going to have to make a decision about whether this person is suitable for the job or not....
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- 2007-11-13 22:16:19 - Creativity management - the value of being prolific
- When asked his secret to success, the author Graham Green said that it was down to his always writing 500 words a day. There are real reasons why this philosophy rings true:a) The single best creative product tends to appear at that point in the career when the creator is being most prolific ? quality of output is closely related to quantity.b) In the early stages, relative lack of e...
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- 2007-11-13 22:16:19 - Management consultants, creativity, innovation
- Most firms have intelligent, capable, knowledgeable managers who are very good at day-to-day problem solving. So why do they need management consultants? There are occasions when consultants bring in specialist competencies, but if that is not the case then their value only really lies in their outside perspective - their ability to frame break from the "company way" and their ability to...
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- 2007-11-13 22:16:19 - Quick tip - effective meetings have smart goals
- The first step in planning an agenda is to identify the goals for the meeting. Properly done, goals have five S M A R T characteristics. They are:Specific. The goal must tell exactly what will be accomplished. For example: During the next hour we will find at least three ways to reduce defects on Unit #4 by 10%. This states exactly what the group will work on. Vague goals can cause you to l...
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- 2007-11-13 22:16:19 - Quick tip - effective meetings begin with goals
- Goals are critically important for the success of a meeting. You must know what you want so you can ask for it. And the participants need to know what you want so they can help you get it. Without goals, a meeting becomes a journey without a destination.Unfortunately, many meetings are called without goals. So, you hear people say, "Well, what do you want to talk about?" This is s...
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- 2007-11-13 22:16:19 - Quick tip - effective meetings earn a profit
- Most people treat meetings as a free resource that can be used to deal with any issue. As a result, huge amounts of time and money are wasted on trivia.A meeting is a business activity (not a social event) and should be designed to earn a profit. Here's how.1) Calculate the cost of the meeting by multiplying the number of participants (N), their labor rate (R), and the length of the ...
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- 2007-11-13 22:16:19 - The walmart cult
- The CultBecoming a part of the Cult, consists of being recruited a member of the cult, as a person that can be relied on to assume responsibilities and accomplish all or almost all things requested.Depending upon the position you hold and the person that you are attached to the most, any position can be engaging and can be so different from any other experience that you have had prio...
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- 2007-11-13 22:16:19 - Encouraging behavior that gets results
- You're the boss, and you have every reason to feel good about your organization.You've built a great team.You've put strong players in every spot.You have clearly defined procedures for every part of the business.You have incentive, safety recognition, and bonus programs.But something doesn't seem quite right.Somehow, there seems to be a sense of unease. Y...
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- 2007-11-13 22:16:19 - Executive performance -- whos to blame for incompetent managers?
- A recent article in the Wall Street Journal raised the question: Who's to blame for inept managers?The answer, of course, is the superiors who hire or promote them -- but not because they intentionally select or retain poor performers. Every leader knows that his or her own success depends on putting the right people in the right positions. It's easy to blame a manager's poor performance on...
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- 2007-11-13 22:16:19 - Miracle max on market breakthroughs
- Successful enterprise building requires seven elements. These are:1. People, who are the source of the creative ideas which drive the enterprise' s innovations;2. Financial Resources, to fund the transformation of these ideas into market breakthroughs;3. A Coherent Business Philosophy, from which the enterprise sets its course;4. Capable Leadership, in order to properly...
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- 2007-11-13 22:16:19 - Rethinking workplace security: how the rules have changed
- The workplace has traditionally been a dangerous place. Very early in mankind's history perils emanated from the place and type of work they performed. Long before industrialization, men mined precious metals, gems and fuel in the form of peat and coal hidden beneath the earth's surface. Extracting these materials brought with it the risk of cave-ins and being buried alive. Moreover, the quest for...
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- 2007-11-13 22:16:19 - Collaboration: 3 keys to keeping your documents from getting lost in the shuffle
- Often, collaborating documents in a team or in a business can feel like a complex sports play gone wrong. The ball gets passed off to the wrong person, dropped, or even lost. In addition, most document collaboration happens electronically. We are always told to save and resave these electronic documents, but it gets to the point that we can't even keep track of which draft we're on. Not to ment...
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- 2007-11-13 22:16:19 - Cultural differences: making it work virtually
- Working virtually adds a whole new dimension to the phrase "cultural differences". It immediately becomes apparent how different people around the world work, live and network.The barriers have been lifted. We can now work "real time" with people around the world, assisting and serving from thousands of miles away in a flash. What is commonly not considered is the fact t...
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- 2007-11-13 22:16:19 - The fairness of office politics... integrity and political motivation!
- I hear many complaints daily about the "unfairness" of politics in corporate America. Employees say that their managers "lie" or issue "personal attacks" against them. Indeed, based on the pure ideals that we are taught as a child, this might appear to be the case. However, the corporate culture is not the "real world" in which we live out our personal lives. Each corporate culture is its own worl...
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