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- 2007-11-13 22:16:19 - 5 ways to work more effectively with your administrative assistant
- Stop hiring new administrative support staff. And learn how to retain your existing administrative staff.Are you a manager, director or other senior-level personnel who wants to work more effectively with your administrative support professional? Did you know that partnering with your administrative assistants and executive assistants can actually help you to meet your professional goals at...
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- 2007-11-13 22:16:19 - Balancing power in outsource contract agreements
- The practice of outsourcing business processes has long been subject to the discussion how best to ensure optimal benefits for both parties involved in the outsource agreement.In conventional outsource agreements conflict often arises between the objective to minimize cost and the necessity to continually develop the service. This leads to unsatisfactory results for both parties. However, c...
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- 2007-11-13 22:16:19 - Prepare a winning cv
- There is every chance that elements of this article may not be appropriate for everyone in every situation ? and that's precisely the point! Every situation is different. No two projects are the same. No two Curriculum Development Specialist roles are necessarily identical, but for name. Context, duration, region, sub-sector and many other factors are likely to create requirements that are unique,...
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- 2007-11-13 22:16:19 - Why outsourcing could be the best thing you do for your business
- While it's probably not true to say that the traditional 9-5 job is on its way out, it IS true that more and more businesses these days are starting to see the value of outsourcing the jobs they can't cover themselves. Things like copywriting, PR, programming ? even secretarial and admin support - are being outsourced to freelancers working from home or running their own business. But why?W...
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- 2007-11-13 22:16:19 - Six sigma training 101 ? better management basics
- What is Six Sigma?Six Sigma is a quality management program that is designed to achieve a "six sigma" level of quality for products. In the mid 1980s, Motorola pioneered Six Sigma and it has since been adopted by many other companies and manufacturers. Service companies also implement Six Sigma strategies to improve customer service and relations. The idea behind Six Sigma is that...
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- 2007-11-13 22:16:19 - What every manager should know about how to conduct successful meetings
- Do you announce a meeting and find either no one shows up on time, they come with their own agenda, or the meeting goes on and on? If this is true in your case, then worry no more.Here are six steps to help you develop successful meetings:1. Establish a realistic and specific objective. Ask yourself, "What do I want to accomplish?" or "Why am I calling people together at this ...
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- 2007-11-13 22:16:19 - What every hr manager should know about hiring productive employees
- The characteristics of job applicants have a strong influence on whether or not they get hired. Their characteristics also indicate the level of their productivity. If you are about to hire employees, consider the characteristics listed below in checklist form. The candidates who possess them are probably the ones who will be readily accepted by your staff. This acceptance plays an important role ...
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- 2007-11-13 22:16:19 - What every manager should know about how to overcome boredom
- Do you find yourself easily becoming bored or tired at work for no apparent reason? If that's the case, then pay close attention. Research has shown that fatigue and a worn-out feeling are often caused by unproductive mental attitudes. If this describes your case, read on to learn six ways you can overcome boredom.* 1. Actively listen to everyone you meet: When you're interested in p...
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- 2007-11-13 22:16:19 - What every manager should know about how to maximize the two people inside
- Every one of us, in reality, has two people inside: The person we are today and the person we can become tomorrow and in the future.We go to work every day, are never late or absent, earn a promotion; and receive occasional raises. We and our work are far above satisfactory. That makes us the person who is well liked by our employer, our family, and ourselves.But there is also anothe...
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- 2007-11-13 22:16:19 - What every manager should know about how to become an effective executive
- In his book, The Effective Executive, Peter Drucker pointed out that the effective executive is the person who focuses on making a contribution.This focus on the making of a contribution is the key. And the key to effectiveness comes in three areas:1. in a person's work, its content, its level, its standards, and its impacts;2. in his relationships with others, his supe...
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- 2007-11-13 22:16:19 - What every manager should know about how to conduct successful training activities
- Whether you are training preschoolers in the classroom or executives in the board room, here are 15 premises you might want to keep in mind the next time you're designing training activities.1. Everybody has the capacity to learn.2. Everybody learns at his own pace.3. The trainee learns only when he is ready and is motivated.4. Training must, therefore, get the trainee ...
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- 2007-11-13 22:16:19 - Ten problem solving techniques
- Do you ever need to find some good ideas, or come up with a solution for a persistent problem? Learn some simple problem solving techniques, and start applying them. Choose a few of the methods below, and get in the habit of using them in your personal life and your business.Problem Solving Techniques1. Clarify what a successful solution is, and that will guide your efforts. I...
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- 2007-11-13 22:16:19 - What every manager should know about how to reduce the high cost of employee absenteeism
- Employers pay a high price for absenteeism, often more than they may realize, in terms of both financial and production losses and employee morale. Managers may view the tasks of finding a substitute employee as a short-term inconvenience; however, absenteeism frequently has more serious long-term effects. Employers can, nevertheless, ensure that employees report in regularly and remain on the job...
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- 2007-11-13 22:16:19 - What every manager should know about how to enhance the motivational climate of the workplace
- It has been well documented that employees' productivity and job quality increase when we are made to feel welcomed at work. In other words, when the motivational climate is enhanced to meet their needs they produce quality work at the 100% rate.The factor that caused them to produce at such high standards is their employer enhancing the motivational climate. As a result, they came to work,...
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- 2007-11-13 22:16:19 - Implementation the catalyst of change for management to reach that next level of success
- From the personal and professional experiences of other colleagues and myself, one of the more critical success factors for management is implementation. Through my observations, I have discovered that people and organization spend a great deal of resources including time, dollars and the cumulative total of the energy generated from these efforts to create business or strategic plans. Yet, these ...
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- 2007-11-13 22:16:19 - Getting to consensus
- The need to get people in an organization to pull together comes out often in discussions about communication.Let's think of it as getting to consensus, to roll a bunch of similar issues into one ball. Further, let's think of getting to consensus as a process. That is, something that happens as the result of a series of deliberate actions on our part.We start the process by analyzing...
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- 2007-11-13 22:16:19 - Can your corporate policy pass the monkeys, bananas, and water-spray experiment?
- Five monkeys were placed in a cage. A banana was hung on a string and a ladder was placed below it. Each time one of the monkeys started climbing the ladder, all the monkeys were sprayed with a blast of cold water. This experiment was repeated for several days. Then each of the original monkeys was replaced with a new one. The experimenter did not need to spray the new monkeys because, as soon as ...
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- 2007-11-13 22:16:19 - Ten business reasons why asking for help works
- In fact, bringing your people - any of them - into your confidence and asking for help, is a very powerful tool indeed. The form of words' "I need your help", works best. Here are Ten Reasons why this is:-You Appeal to Emotions By asking an 'emotional' question you become very open and honest, which makes your people want to help you - this is a positive and not a 'feeling so...
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- 2007-11-13 22:16:19 - Looking through the glass ceiling - women in management
- Women have made tremendous contributions to society at every level; consider Joan of Arc, Golda Meier, Indira Gandi, Condalezza Rice.In writing this article my attention is to open the eyes of small business and no way patronise female mangement or give offence. In some domains this is still a sensitive and sometimes taboo topic!As a father of 3 grown up young women I am proud to see...
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- 2007-11-13 22:16:19 - Will a workplace bully bankrupt your company?
- Safeguard Your Company Against Harrassment ClaimsTwenty-five percent of employees suffer with peer to peer bullying and its on the rise, according to the National Institute of Safety and Health. Dina Beach Lynch, a 12 year workplace strategist and mediator, has the answer: Conflict Coaching. A short-term, results-oriented tool, conflict coaching enables employers to quickly, skillfully mana...
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- 2007-11-13 22:16:19 - Pitching to employees
- The senior flight attendant on the WestJet flight was starting the routine safety talk: the bit about flotation vests and emergency exits that we ignore at the beginning of every flight."If we could have your attention, please, we would appreciate it - in fact we'd be downright shocked," she said. The passengers and the rest of the crew laughed along with her and then, having capt...
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- 2007-11-13 22:16:19 - How to get 10% more work out of your employees
- It is getting harder to run a business for a profit. We are faced with rising costs, lowered demand etc. Our businesses have to be super effective just to keep up.But:* How many more benefits are possible?* Will pay increases increase effectiveness?* Do more benefits really cause workers to produce more?Well there is a way to increase productivity without increas...
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- 2007-11-13 22:16:19 - Climb out of the box - how to hold effective meetings
- Out of the box thinking is a popular fad today. And yet, in order to leave a box, you have to realize that you are in one.For example, the Indians who lived in the Grand Canyon believed the entire world was like the canyon. And so they didn't try to find Kansas. This can be okay, if you're in a beautiful place like the Grand Canyon.It can be a rut, however, if you're stuck in bad mee...
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- 2007-11-13 22:16:19 - Look good on voice mail
- Your use of voice mail tells others a lot about you. Here's how to make a good impression.1) Present a Positive ImageYour outgoing voice mail message should be simple, positive, and professional. State your name and company followed by concise directions. You may want to leave a daily message because it shows that you check your messages and tells callers what to expect. For example,...
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- 2007-11-13 22:16:19 - Make it easy to reply - voice mail that works
- If you are like most business people, voice mail has both simplified and complicated your life. On the good side, it helps you exchange information. On the other side, leaving messages can seem like putting notes in bottles that drift off to sea. Here's how to make sure that your messages get results.First, prepare for the call. Realize that you are more likely to leave a message than to ta...
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- 2007-11-13 22:16:19 - The crisis of modernity
- Since the beginning of the industrial era our world has been facing what some historians call an ongoing "crisis of modernity". As fast as we adjust to new circumstances, the circumstances change again, and, the rate of change seems to be multiplying exponentially. Of all the demands imposed by twenty first century leadership, perhaps the toughest is the ability to not only manage change but to in...
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- 2007-11-13 22:16:19 - 6 steps to effective communication
- Effective leaders are known for being excellent communicators. Here's what to do.1) Avoid "Not." Negative talk encourages arguments, counter attacks, and attempts to solve your problems. It also creates a negative impression. For example, when you say, "I can't," you appear helpless and ineffective. Instead, talk about what you can do and what you want.2) Deal with impossible request...
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- 2007-11-13 22:16:19 - The power of positive communication
- Communication is the key to your success at work, at play, and at home. Here are six tips that will make a difference in your life:1) People judge others by their actions. This means you are being judged by the perceptions you create with your words and actions. For example, if you act angry, even though you feel otherwise, you will be judged as being hostile. If you sound helpless, even th...
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- 2007-11-13 22:16:19 - Check your communication skills
- Use this check list to assess your communication skills.Focus* Do you pay complete attention to others when they are speaking? (A wandering focus discourages open communication.)* Do you manage your thoughts during a conversation, focusing them on understanding what the other person is saying? (Effective listening requires more concentration than any other form of communicatio...
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- 2007-11-13 22:16:19 - Conflict at 36,000 ft
- This was supposed to be one of those sleepy flights that leaves late, crosses two time zones, and arrives at 11:00 p.m. But it wasn't.Yes, everyone is okay. Yet the three hour delay, a night in jail for one of the passengers, and a possible lawsuit could all have been avoided.Here's the story and the lessons we can learn from it.The passenger sitting across the aisle from me a...
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