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- 2007-11-13 22:16:19 - Bar charts brought to life: index of interactive information for html and pdf
- Bar Charts and the Information ChallengeWhether one is an unknown entrepreneur or Donald Trump, an elementary school teacher or a university president, a 6th grader researching other countries or a government leader visiting them, each person in any capacity has at least one thing in common: information.Let me explain why I use bar charts as an example. Whether information is being a...
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- 2007-11-13 22:16:19 - In leadership, the critical convergence drives great results
- The Leader's Fallacy lives! We subscribe to the Fallacy when we believe our enthusiasm over a particular leadership challenge is automatically reciprocated by the people we lead.If ignorance is bliss then leaders going around blithely adhering to the Leader's Fallacy have cornered the market on happiness.The truth is, it's more realistic to believe in INVERSE RECIPROCITY: i.e., whate...
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- 2007-11-13 22:16:19 - More problem-solving success tips
- The ability to solve complicated problems quickly is more important than ever in today's tough economy.From the time we're little kids, we're taught to solve problems by trial and error. That's fine if the problem is as simple as a burned out light bulb. When the problem is a muddle of business, technical and political problems, we need something that helps us untangle the mess. Unless you'...
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- 2007-11-13 22:16:19 - Can your business run without you?
- If you are a business owner or a business owner to be, let's examine this scenario.Like other people, you are so excited when you first started your own business. But after a few months, you come to realize that you work longer hours than what you expected...and you even have to work on weekends!You feel more exhausted than you used to be and you start to have doubts whether you shou...
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- 2007-11-13 22:16:19 - So, you want to be in management? five essential factors that will determine your chances
- The following information is based upon over 500 interviews with senior executives with whom I conducted over the past four years. These senior executives represent a variety of industries and organizations. It is interesting to note the similarities of their responses. The research concentrated on five areas:1. How they gained their experience and knowledge to become a senior executive....
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- 2007-11-13 22:16:19 - Your appraisal system can be better ? overcome these nine serious failings
- This article is directed at senior managers. As a senior colleague you have the authority to make tremendous improvements. You can have maximum effect in improving your existing appraisal system or starting one that contributes to profits or other targets.1. Bad experiences of appraisals.For a senior manager like yourself, it is important to accept that many people fear and dislike a...
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- 2007-11-13 22:16:19 - Keep your good workers by building good leaders
- A recent report from the American Hospital Association's Commission on the Workforce asked healthcare workers key questions about the performance of their front line managers. The study concluded that an employee's decision to stay with or leave an organization is primarily based on his or her relationship with an immediate supervisor. No matter what industry or setting or company size, effective ...
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- 2007-11-13 22:16:19 - The silent assassin - what to do when they visit you?
- IntroductionThere are a group of people in the community that will some time in their career visit your business; the silent assassin.The silent assassin displays all the qualities of a serial killer as they silently wreck havoc in your business through unrest, sabotage, bullying and non-productivity.Modus OperandiThe silent assassin is a work of art! They stalk their v...
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- 2007-11-13 22:16:19 - Employee retention: five leadership fundamentals
- Are your management practices on the right track? Retaining your valued or high performing employees must be a strategic issue for your company. Throwing more money at your workers is not the answer and can become very costly. The more effective way to retain top talent is to address their important needs.Universal Truths: Most people are content being paid at or around ...
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- 2007-11-13 22:16:19 - Employee retention: keeping the people who keep you in business
- The retention of highly skilled knowledge workers is one of the major challenges today for all organizatons. Knowledge workers are those whose work primarily requires the use of "mental power rather than muscle power."For example, they are the developers and caretakers of the computer networks that keep your business running. They are also the producers of the dazzling graphics present...
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- 2007-11-13 22:16:19 - Hire winners: ask the right questions
- How do you as a manager, supervisor or team leader hire winners? One very successful interviewing technique is behavioral interviewing---selecting the right person for the right job using a job-related rather than a gut feel approach. A job-related approach is asking for a behavioral example of skills and traits that are required for a position.A behavioral example is a description, by the ...
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- 2007-11-13 22:16:19 - Employee discipline: how to nip problems in the bud
- Are you uncomfortable with delivering disciplinary action, even involving employees you know deserve it? You're not alone. Disciplinary action is one of the least favored tasks a supervisor must occasionally perform.Disciplining employees is so dreaded by so many supervisors that many look the other way when trouble develops, perhaps in the hope that the matter will correct itself. But most...
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- 2007-11-13 22:16:19 - Morale boosters: feed the troops first
- When economic conditions turn tough or when the heavy work load seems never-ending, leaders tend to forget the "basics"?building commitment beyond the paycheck. It's the small things everyday that can bring down morale and it's the small things everyday that can raise performance. A holiday party or picnic once or twice a year probably won't do it. Rather, it's a leader's sincere recogni...
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- 2007-11-13 22:16:19 - Smart staffing: replacing a key manager
- Have you been in this situation? One of your top managers left suddenly and you're under the gun to replace her quickly. So you promoted her assistant. That was a disaster. You now need to replace him but want to do it right this time and avoid another costly mistake.This is an example of the hundreds of 'management staffing gone wrong' disasters that I've witnessed in working with many com...
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- 2007-11-13 22:16:19 - Test your hiring iq
- The purpose of any selection process is to discriminate (albeit fairly) among job candidates. Your goal is to select the right people, with the right skills, at the right time for the right position. Have you hired anyone recently? If so, how well did you do? How many of these ten questions can you answer 'yes' to? Did YOU: Avoid hiring in a hurry just to get a body on board K...
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- 2007-11-13 22:16:19 - Catch your staff doing something right
- A long time ago, I learned something about being a manager that has proven to be one of the most valuable lessons I've ever heard.You can't manage people from inside your office. You have to be out and about, talking to your staff and co-workers, and seeing and hearing what's going on out there. It's called "Management By Walking Around", or MBWA.Technology has been a huge ...
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- 2007-11-13 22:16:19 - Manage communication to add value
- Management guru Tom Peters says white collar workers and managers in functional departments need to protect their futures.They have to learn "the difference between doing totally acceptable work and creating very new value...." he notes, in an Industry Week article. In other words, people in departments like Human Resources and Finance need to become entrepreneurial.With that in mind...
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- 2007-11-13 22:16:19 - Tales from the corporate frontlines: coworkers collaborate to complete successful initiative
- This short story, Coworkers Collaborate to Complete Successful Initiative, is part of AlphaMeasure's compilation, Tales From the Corporate Frontlines. It illustrates how important cooperation, collaboration, and communication are to achieving the common goals of a successful organization.Anonymous SubmissionThe company where I work specializes in resolving customer service iss...
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- 2007-11-13 22:16:19 - What is six sigma?
- Six Sigma is a highly disciplined process focused on satisfying customers by delivering nearly perfect products and services. In today's competitive market, consistently maintaining satisfied customers is essential to growth and success. Major corporations such as GE, Motorola, Honeywell and Ford, have demonstrated significant savings and increased profits by implementing Six Sigma processes in th...
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- 2007-11-13 22:16:19 - Middle-aged managers, the forgotten digital divide
- The digital divide is defined by the role computers play within widening social gaps in our society, as the condition of one group having an advantage over another group in regard to computers, technology skills and Internet access.This is usually thought of as being a divide between the white middle class and minority communities; but there is another often overlooked class of nonusers, th...
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- 2007-11-13 22:16:19 - Managing employees is a little like herding cats
- Q: I started my small business about a year ago and it's grown steadily. I like having my own business, but I'm having a tough time managing people. I have 5 employees now and it seems like I spend half my time making sure they are doing what they're supposed to be doing and the other half of my time doing things they didn't get done. Things were much easier when I was a one man shop. Any suggesti...
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- 2007-11-13 22:16:19 - Creating your own business upturn - powering business development
- We all see it . . . business markets are trying hard but continue to be flat, easily scared, and "frozen in the headlights," - - - primarily maintaining, and definitely not building. Workforce attitudes suffer from a steady flow of negative global and economic events, career disappointments, and the constant threat of being laid off. Customers are struggling to identify their path forward, which i...
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- 2007-11-13 22:16:19 - Selecting a collection agency
- If you run a business, you are sure to have some customers who require a lot of follow-up before they pay you. Often you spend too much time and energy to collect money that is rightfully due to you. Giving this task to a collection agency will help you:Concentrate on your core business rather than on non-core tasks like debt recovery. Increase your debt collection and reduce bad debt....
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- 2007-11-13 22:16:19 - What is data visualization?
- Data Visualization is InteractiveHave you ever booked your flight plans online and noticed that you can now not only view seat availability but also choose your own seat? Maybe you have notice that when you want to look up information online on another country, you may find a website where all you have to do to get political, economical, geographical, and other information is drag your mous...
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- 2007-11-13 22:16:19 - Overcoming the document tracking challenge
- "Where did it go? It was here yesterday. Wait. Here it is. But it looks a lot like the draft I just sent my team members yesterday. I don't remember when this change was made. Who made this change? Why is document tracking so difficult?"We have all seen it before. Desk space is being invaded by papers and drafts of rather important information that is in a rather unidentifiable or...
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- 2007-11-13 22:16:19 - Communicating in chaotic environments
- How do you, or would you, communicate in a chaotic environment?That question was put to me by a reader who works in big, frantically-paced telecommunications company. Many projects operate at the same time, and many connections exist among the project teams.In this environment, teams work independently, but at the same time depend on each other for critical information. Without that ...
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- 2007-11-13 22:16:19 - Project management - preventing project slips
- Can Project Managers prevent projects from slipping?Ask a techie to come up with a schedule for a specific list of activities, and more often than not, he/she will present a fairly accurate estimate. Some activities might be underestimated, others overestimated, but overall, the plan will be fairly accurate.However, something happens to these estimates between the time the techie wri...
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- 2007-11-13 22:16:19 - Presenteeism: the hidden costs of business
- (prez.un.TEE.iz.um) nPresenteeism, a relatively unknown concept, is the complement of Absenteeism. It is defined as the measure of lost productivity cost due to employees actually showing up for work, but not being fully engaged and productive mainly because of personal health and life issue distractions. Currently, Presenteeism is estimated to be up to 7 ½ times more cos...
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- 2007-11-13 22:16:19 - Communicating with offsite workers
- How do you, or would you, communicate with employees who work offsite?Perhaps you have telecommuters reporting to you, or sales reps who work out of offices in other cities. How do you communicate with them?Let's start with the strategic issues: what do you want to accomplish by communicating with them? And, why would they want to communicate with you?Strategic means you'll pr...
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- 2007-11-13 22:16:19 - Do you need a personal assistant?
- It's great to be multi-skilled?be able to type your own correspondence, do your bookkeeping, answer all phone calls, prepare your PowerPoint presentations, organise your own travel, seminars, pick up and send your mail, pack orders, do your own marketing, do all the photocopying, ring your clients and prospects. However it may not leave you with enough time to focus on what really matters.W...
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