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- 2007-11-13 22:16:19 - Top ten tips about communicating with your employees effectively
- Communication is the basis of who you are as a manager/leader in business. The rules are simple and the good news is that you can learn them and develop your skills...and it's quite easy! Here's the low-down on great Communication:-The best communicators... Keep It SimpleGreat Communication is about making what you say very easy to understand. Just realise that impo...
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- 2007-11-13 22:16:19 - Top ten tips about people management
- To get the best results you have to be very good at Managing People...and it's not as hard as you might think. Here are the secrets of the very best managers:-The best at Managing People... Manage!They focus on getting their people to deliver the key activities and don't attempt do too much themselves. The best managers delegate widely, using the ethic 'Ask for forg...
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- 2007-11-13 22:16:19 - Plan for business success - 6 reasons to succession plan
- Succession Planning provides many valuable assets to your business. Yet it is easy to do, with a game plan. Here are some reasons why the business leader will find it a useful issue to put some focus on.Personal DevelopmentA manager starts to learn new skills. Far from the chaotic living from day to day, this is a new level, where the challenges really are evolutionary, fo...
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- 2007-11-13 22:16:19 - Succession planning for your business - 7 key benefits
- A core activity in many successful businesses, Succession Planning is simple and quick to implement - here are seven reasons why you will find it of great value in your business or organisation. But, you need to lead - it works only as well as the support it gets!TimeSuccession Planning creates capable people. Capable of taking the weight f...
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- 2007-11-13 22:16:19 - Entitlement programs kill productivity
- In articles I've written over the years, I have used "laissez-faire," a term more frequently used to characterize governments than businesses, to describe a rather laid-back management style. When I use this term, I am referring to management personnel who put very little pressure on employees to achieve their full potential by pushing them toward peak performance levels.Laissez-f...
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- 2007-11-13 22:16:19 - Top 5 services your company?s accounting department should outsource
- Accounting is one area which every company has to maintain but mostly not part of their core business. It is also one of the areas that keep changing every year and the company has to aggressively keep up with the changes in the tax code. This includes managing your books till you finish up with paying taxes. For a company to survive in an environment where mistakes are costly and dependent on how...
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- 2007-11-13 22:16:19 - Business knowledge management
- In the last few years a lot has been written about Business Process Management, and about technologies supporting it such as BPMS, SOAP and Web Services. Most of these theories, tools and techniques refer to processes of a highly structured nature.Typically, BPM theorists and practitioners have focused on highly structured processes, like back-office processes of industrial or administrativ...
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- 2007-11-13 22:16:19 - Workplace violence - people are dying going to work
- Workplace violence has become a tragic reality today. From minor instances of harassment to homicide today's workplace is littered with danger.Violence can be described as the unjust or unwarranted use of force and power. Many people in their workplaces are the victims of violence, including verbal abuse, threats, harassment, physical assault, serious bodily injury and death.We know ...
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- 2007-11-13 22:16:19 - Great employees = passionate consumers
- Companies spend millions of dollars each year identifying their brand, and then communicating their brand promise through various media.Employees are the primary "media" in the majority of brand contacts. Raise your hand if you think a majority of your employees understand your brand promise well enough to live it and articulate it clearly.Gallup research of 300,000 businesses indica...
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- 2007-11-13 22:16:19 - Reflections in the glass ceiling
- The recent news about one of America's most powerful woman ceo's being removed from office has raised the discussion about gender bias, again. It disappoints me that in 2005, I still hear women clients talking about "the old boys' network". They say "glass ceilings" are holding them back in terms of advancement, pay equity, recognition and career satisfaction. While I have no doubt their assessmen...
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- 2007-11-13 22:16:19 - Tales from the corporate frontlines: diversity in the workplace: ethnic considerations
- This article relates to the Diversity in the Workplace Competency, commonly evaluated in employee satisfaction surveys. This competency explores whether your organization provides understanding and supports interaction among diverse population groups while respecting individuals' personal values and ideas. Research shows that by fostering a climate where equity and mutual respect are intrinsic, an...
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- 2007-11-13 22:16:19 - Tales from the corporate frontlines: managerial influence
- This article relates to the Manager/Supervisor competency, commonly evaluated in employee satisfaction surveys. This competency evaluates an employee's feelings regarding their direct manager or supervisor. The manager/supervisor competency covers topics like clarity of goals, manager support, coaching and feedback, and regular reviews of performance. The old adage that "people leave their manager...
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- 2007-11-13 22:16:19 - Five days to more effective inventory management
- The litany of headaches related to the implementation and on-going care-and-feeding of enterprise-based inventory management applications (upgrading, downtime, maintenance, hardware obsolescence, and so on) is long. These implementation issues are enough make the savviest of companies want to engage in anything but another supply chain or inventory management software implementation.For thi...
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- 2007-11-13 22:16:19 - The top six reasons to buy rather than build an inventory management solution
- Is building your own inventory management solution really your best bet?The issues that companies face when they decide to build a solution in house are numerous: Scarce development resources, project cost overruns, delivery delays, unexpected technical issues, long-term maintenance issues.For these reasons, you should consider purchasing hosted, flexible, "out-of-the-box" vendor man...
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- 2007-11-13 22:16:19 - The significance of the mundane
- This article begins with a tip of the hat to a scholarly publication called the Journal of Mundane Behavior. Unlike other publications, which herald important issues, this one trumpets everyday, but rarely noticed, behaviors. It sees what the rest of us overlook because that stuff is so, well, mundane (my dictionary defines 'mundane' as being ordinary or common).For example, I just read an ...
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- 2007-11-13 22:16:19 - Tales from the corporate frontlines: job security in todays workplace
- This article, Job Security in Today's Workplace, is part of AlphaMeasure's compilation, Tales from the Corporate Frontlines. It tells the story of a manager who decides to look for ways to bolster the morale in his company when it crashes after an extensive layoff.Anonymous SubmissionI've worked for the same company for ten years now. At the end of last year, we reorganized, a...
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- 2007-11-13 22:16:19 - Technology & communication
- A study a couple of years ago found that 63% of executives were making fewer business trips because of technology.Instead of a plane trip, face-to-face meetings and a plane trip back, they used email, videoconferencing, or online meetings, according to the Accountemps study.If you're a manager who's spending less time with a suitcase and more with a mouse, you'll want to pay attentio...
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- 2007-11-13 22:16:19 - The top 10 things they don?t teach you in business school
- Here are 10 subjects that academia should be teaching their students in business school:1. Generate revenue for your companyWhat academia doesn't teach you is that the real purpose organizations hire you is to generate revenue. Pure and simple. How do you do that? Look around and ask yourself, how can I increase productivity, efficiency, effectiveness and profitability in my area of ...
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- 2007-11-13 22:16:19 - Project management 101
- Project management is a very important business concept because it is in place to ensure that projects are completed in a timely fashion as well as to the best of the company's ability. Project Management is basically the discipline of making goals and reaching those goals. Usually, the entire scope of project management is taken care of by an individual project manager.Definition of a Proj...
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- 2007-11-13 22:16:19 - Problem solving
- When problem solving, you may recognize that you were working on a symptom instead of the problem. An analysis of the more clearly defined problem may require an alteration to the objectives or the ideal solution. These reviews and changes are costly in terms of time and effort which emphasizes the need for rigid scrutiny during the initial problem definition to avoid wasted time and effort. Once ...
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- 2007-11-13 22:16:19 - Communication mix-up
- My friend Delia is the owner of a small private school. This spring her school is experiencing the crunch of reduced enrollment for next September and all staff have been asked to take a six percent salary decrease. One staff member, much to Delia's horror, outright refused and resigned her teaching position at the school. Delia pleaded with her, telling her how valuable a teacher she was, how par...
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- 2007-11-13 22:16:19 - The top 5 signals that your business is running you
- Starting your own business is a great undertaking but running the day-to-day aspects of your business is the true challenge you will face as an entrepreneur. Do you find that the business you started to suit your lifestyle somehow taken over your life and home? If this sounds familiar, then your business is running you. Learn how to run your business again with these top five warning signs and hel...
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- 2007-11-13 22:16:19 - Stop going to meetings - 10 questions to ask before attending a meeting - get more productive
- We get invited to attend so many "meetings" but do we need to attend them all? Use these 10 questions to assess if you should attend that next meeting invitation.What is the agenda of the meeting? Don't attend a meeting without a clear agenda otherwise you are wasting time. Don't ever schedule a meeting unless you make it clear to your attendees what the purpose, timeframe and outco...
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- 2007-11-13 22:16:19 - Make a difference - sweat the small stuff first
- My background is in retail management - yes, running stores, from tiny ones you couldn't swing the proverbial cat around in, to huge three floor jobs. Yet there are some guiding principles which, like Giuliani did for New York, that make a difference on a smaller scale. Guiding principles which make a huge, possibly unseen difference to your customers and no less so to your employees.I'd li...
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- 2007-11-13 22:16:19 - Do customers like the feel of your organization?
- In two recent articles "Some Evidence of How We Are Spiritually Connected" and "Healing Dysfunctional Families" I reported on how individuals who live or work within a system or group are inherently connected at a level that goes beyond words. This realm of connection, which is largely spiritual or unconscious, may or may not be familiar to the more business minded person so I will take some time ...
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- 2007-11-13 22:16:19 - Communicating when a crisis strikes
- How would you handle communication if your business or practice got into a crisis situation?I was pleasantly surprised when my Internet service provider responded competently and quickly to a technical crisis. And, we can learn to communicate more effectively by studying its response.The crisis occurred when hackers attacked its system at the same time that the company was upgrading ...
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- 2007-11-13 22:16:19 - Creativity and innovation - large firms versus small firms
- There is a pervasive assumption that small firms are more creative and innovative than larger firms. That is, they identify problems and generate ideas (creativity) and idea select, develop and commercialise (innovate) those ideas to a greater degree than larger firms. However, there is a large degree of untruth to this assumption:a) Small firms suffer from a different set of problems than ...
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- 2007-11-13 22:16:19 - Two critical success factors in an itil implementation
- Any IT manager who wants to pursue the IT Service Management journey by implementing the Information Technology Infrastructure Library (ITIL) needs to understand two very important factors well in advance.? The first factor is to have dedicated, trained and committed process owners.If you want to have a successful Incident Management process which is under continuous improvement, you...
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- 2007-11-13 22:16:19 - Organizational culture and creative blocks ? the similarities
- Few Decision makers see the link between between creativity and innovation management, as performed by MBA's in firms, and creative endeavours such as screenwriting. In fact, there are very strong linkages.The problems that prevent individuals coming up with ideas, writing and then commercialising their screenplays are the very same as the problems that firms face when they attempt to motiv...
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- 2007-11-13 22:16:19 - The leadership alignment model
- Some time ago we had the privilege of working with a major UK government department to help them redefine leadership and to reappraise how they develop and encourage leaders. Faced with considerable challenges by the environment in which they operate and by their political masters, this department has decided that leadership is one of the keys to the achievement of the vision laid down by its chie...
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