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- 2007-11-13 22:16:19 - Inventory management 101
- Inventory management may seem complicated to some, but if one truly thinks about what the words "inventory management" mean, it is a simple concept. Inventory is basically a list of goods and materials that are held by a business and are available in stock. Inventory management is the process of keeping track of inventory, and having the delicate balance of supply and demand firmly maste...
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- 2007-11-13 22:16:19 - Lean principles in action
- AbstractThe electrical products industry is one characterized by fierce competition, declining margins, and legislative regulations, all that have forced the majority of electrical product manufacturers to rethink their business models. This article describes a successful story from a leading electrical products manufacturer and its journey towards lean, which to date, has saved the company...
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- 2007-11-13 22:16:19 - Attract and retain positively great employees - an action plan for employee training
- Everyday a business owner, CEO, or manager somewhere is complaining about the lack of good employees. On the same day, in a break room, employees are complaining about the lack of good jobs. Thinking that they can alleviate the problem with finding good employees, many employers have opted for lengthy applications and endless interviewing. In the process, the employee-to-be becomes frustrated befo...
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- 2007-11-13 22:16:19 - Sharing the reins: 10 reasons to sell your company to your employees
- In 1987 I sold my business, South Mountain Company, to my employees (and myself). My sole proprietorship became an employee-owned cooperative corporation. It was a hinge point in the history of the company. Ownership has become available to all employees, enabling people to own and guide their workplace. The responsibility, the power, and the profits all belong to the group of owners.Shared...
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- 2007-11-13 22:16:19 - Quick tips on bringing out the best in people
- Want to bring out the best in people?Edward W. Smith, motivational speaker, author and TV show host, who specializes in quick tips on how to move your life ahead even faster, offers the following advice.First, assume that they are already the best, which will cause them to rise to the occasion and makes them feel good in the process. Remember, most people have a huge reservoir of tal...
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- 2007-11-13 22:16:19 - 3 reasons why crm strategies fail
- Customer relationship management (CRM) is one of the most effective tools for improving customer relationships and therefore increasing revenue, customer satisfaction, and customer retention. Unfortunately, some CRM strategies fail. This leaves CRM vendors and their customers baffled, but there a few common reasons why a CRM strategy will fail.1. Too much focus on the CRM vendor and technol...
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- 2007-11-13 22:16:19 - Is chess good for management?
- The game of chess has been applauded and taught in business school as a game that gingers creative intelligence.Chess is a game involving kings, queens, bishops, knights, castles, and pawns like a real life. The pawns (also called soldiers) advance first, lead or supported by officers all to fight and protect the king. It is like fighting a real war similar indeed to fighting or capturing b...
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- 2007-11-13 22:16:19 - Never punish yourself or others for failures
- If you want to find success in various ramifications, be it in business or personal relationship, don't punish yourself or others for mistakes, or blunders, or failures, instead encourage yourself.Kim Woo-Choong, founder and chairman of Daewoo, said, "One of my employee went to a casino and lost $10, 000 of the company's money which would certainly get him fired by a normal manager. I ...
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- 2007-11-13 22:16:19 - Characteristics/attributes of a lean operation
- Fundamentals in Place? There is a designated place for everything and everything is in its place. No time is wasted while looking for things. The organization looks clean and everyone is required, encouraged and motivated to keeping it organized.? The distance traveled by operator(s) and/or a specific part is less than the perimeter of the facility.? There are on-going reports...
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- 2007-11-13 22:16:19 - How to approach group decision making
- GROUP DECISION MAKING -- IDENTIFY THE PROBLEM: Tell specifically what the problem is and how you experience it. Cite specific examples. --"Own" the problem as yours and solicit the help of others in solving it rather than implying that it's someone else's problem that they ought to solve. Keep in mind that if it were someone else's problem, they would be bringing it up for discussion. --...
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- 2007-11-13 22:16:19 - Problems with group decision making
- DECISION BY AUTHORITY RULE: Many groups start out with-or quickly set up a power structure that makes it clear that the chairman (or someone else in authority) will make the ultimate decision. The group can generate ideas and hold free discussion, but at any time the chairman can say that, having heard the discussion, he or she has decided upon a given plan. Whether or not this method is effective...
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- 2007-11-13 22:16:19 - The new economy
- This technological revolution has organization, efficiency and productivity requirements well above what was needed in the past. And although all three of these have always been important, they are now considered crucial in the growth and maintenance of businesses worldwide. Technology's power gives us the tools to reduce routine tasking in order to increase productivity, spend more time with cust...
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- 2007-11-13 22:16:19 - Tales from the corporate frontlines: adapting human resource functions
- This article relates to the human resource functions competency, commonly evaluated in employee satisfaction surveys. It deals with employee feelings with regard to the quality and implementation of the human resource role within your organization. A human resource department that is properly informed of employee issues, demonstrates a high integrity level, and communicates effectively with staff ...
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- 2007-11-13 22:16:19 - Doing more with less
- This is a bottom-line environment.Decreasing the downtime of revenue producing employees is a major concern. Efficiency, effectiveness, productivity gains, lowering expenses and increasing ROI are words we are all hearing more of these days. Yet "Sales and Marketing Management" magazine says that less than half of today's sales forces have ever sold during the type of economic market we are...
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- 2007-11-13 22:16:19 - Tales from the corporate frontlines: the best incentives are free
- This article relates to the Recognition competency, commonly evaluated in employee satisfaction surveys. It tells the story of how the performance of one team was affected when the powerful motivator of daily praise and recognition disappeared. This competency also explores what type of behavior is appreciated and rewarded within your organization. Studies show that employees who receive regular r...
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- 2007-11-13 22:16:19 - Tales from the corporate frontlines: creating a culture of empowerment
- This article relates to the Culture & Climate competency, commonly evaluated in employee satisfaction surveys. AlphaMeasure defines climate as the effect an organization has on the employees, while culture refers more to the acceptable behaviors, attitudes, and habits of the organization as a whole. Some relevant topics include employee values, attitudes, and morale throughout your organization. K...
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- 2007-11-13 22:16:19 - Tales from the corporate frontlines: team dynamics and communication
- This article relates to the Team Dynamics competency, which evaluates interpersonal communication, cooperation, and productivity between members of a single team, group, or department within your organization. In today's marketplace, in order for organizations to operate efficiently, it is essential that they understand how to create and utilize effective work teams at all levels of the organizati...
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- 2007-11-13 22:16:19 - Group discussion guidelines
- DISCUSSION METHODS: There are two basic types of discussion methods; the conference method and the workshop method. The conference method involves meetings of staff members, usually from the same organization, and is convened to pass on information, communicate management policies or decisions, or to solve organizational problems. These meetings are usually held for only one or two days, and gener...
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- 2007-11-13 22:16:19 - Employee motivation - access their unique talents
- Your people are invaluable to you. They are the lifeblood of your business or organisation. And yet, in many situations, managers take little time to truly find out what makes each of their people special. Makes them unique.But why would this be important to know?When people bring their special blend of skills to your workplace, it's important to know about it. And not ...
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- 2007-11-13 22:16:19 - Got a meeting planned? ask this question
- Meetings ? they are a fact of our business lives. And while the number of meetings and the amount of time you spend in them may vary based on your job title, it is hard to argue that they are a significant part of business life today.Anything that consumes a major chunk of our time is ripe for analysis and is likely a great source of productivity improvement. And meetings are no exception....
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- 2007-11-13 22:16:19 - You cant not communicate
- Most of us would like to be better communicators. As leaders, co-workers, team members and in all of the other roles we play both professionally and personally, we know that communication is a major key to success.When we are frustrated or stymied by something, often better communication would have improved it.Consider the new executive or manager who walks into their first meeting. ...
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- 2007-11-13 22:16:19 - Safety policy sample outline
- Writing a safety manual is a tough job and most larger corporations outsource such jobs or they have someone on staff with the proper credentials in risk management. Imagine writing the safety manuals for NASA? I had the opportunity to be in the unique position of being able to imagine just such a thing when writing our company safety manuals. It takes lots of studying and review of case law to do...
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- 2007-11-13 22:16:19 - Drafting an employee manual sample outline
- One of the hardest things I had discovered running my company was drafting an Employee Manual. Also added to the stress was the fact that if you made a mistake someone could sue you and you might lose all your hard work and money that you had earned thru blood, sweat and tears as an entrepreneur. You will need an employee manual for your company to protect yourself; but where do you start?H...
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- 2007-11-13 22:16:19 - Passion for profits
- Business owners and managers are busier than ever. As their businesses grow and become more complex, they find that they don't have the time to be all things to all people. In the early stages of a business, the owner or manager waits on customers, does the buying, collects past due accounts, supervises just about everyone on staff and may even stay late to stuff the monthly statements.At e...
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- 2007-11-13 22:16:19 - Business relationship germs
- In management seminars I often compare debt to an infection. A reasonable amount of debt will not kill a business, but too much debt will. While most businesses carry a substantial amount of debt from time to time, it must be maintained in an acceptable relationship to stockholder's equity.Infection is also a threat in business relationships. How serious the illness your business' relations...
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- 2007-11-13 22:16:19 - You get the behavior you reward
- On consulting assignments, here are some of the questions I frequently ask the employees I interview:1. How does your boss measure you?2. When the end of the year rolls around, how do you know if you have done a good job over the previous 12 months?3. If you wanted to receive a raise double the amount that you typically receive, what do you believe you would have to do to qual...
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- 2007-11-13 22:16:19 - Management apathy
- I recently received a most interesting phone call.When I answered the phone, I immediately recognized the name of the company as one of the most visible distributors in our construction supply industry. The owner described how this seemingly invincible 75-year-old firm had very little to show for all those years except their good name. In fact, over the past five years, their sales had dete...
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- 2007-11-13 22:16:19 - Ceos role in family business
- I first met Roland (not his real name) in 1972. He was a high school student working a summer job in his father's business."We're teaching him the business from the ground up," his father told me proudly as he introduced me to the tall good looking kid. We shook hands, exchanged a few words, then Roland jumped on a fork lift and was off to stage another delivery.The next ti...
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- 2007-11-13 22:16:19 - Influencing the organisation
- There is a saying about management that suggests some managers are so focussed on the details of a business, that when the Titanic was sinking those particular managers were still straightening chairs in the dining room. Whether we love 'em or hate 'em, managers are here to stay, and their job is fundamentally to manage the resources within an organisation for optimum efficiency and effectiveness,...
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- 2007-11-13 22:16:19 - Performance appraisal scenarios: improve your communication
- IMPROVING COMMUNICATION DURING THE PERFORMANCE APPRAISAL: If the employee has trouble getting started on the self-appraisal you might say: "Why don't you start by talking about the XYZ project?" (Pick a topic that the employee will feel comfortable with, a success rather than a failure.) "It seems to me that the PDQ project was harder than we expected. What's your perspective on tha...
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