Business articles
Showing page 36 of 90 - There are 2700 Business articles
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- 2007-11-13 22:16:19 - A facilitators guide to running a stakeholder analysis workshop
- This facilitator's guide to running a stakeholder analysis workshop is for people whose success depends on getting other people involved with their objectives.It contains two exercises, one to work with stakeholder groups, and one to emulate stakeholders where it is not easy to bring them all together. The aim of both is to engage stakeholders in dialogue, brainstorming and decision-making ...
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- 2007-11-13 22:16:19 - The 5 obsessions of a passionate employee
- A recent report entitled "How Google Grows?and Grows?and Grows" stated that the 650 people that work at Google are the most passionate bunch of geeks in the high tech industry. Google was also recently called the fastest growing company in history. To mimic their growth and success, passion must be injected into every level of your organization. The quickest and easiest way to do this is...
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- 2007-11-13 22:16:19 - A leadership lesson: two guys with guns
- PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.comWord count: 768A Leadership Lesson: Two Guys With Guns by Brent Fi...
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- 2007-11-13 22:16:19 - Building the trust in your employees - 12 easy tips
- In Stephen Covey's great book, "The Seven Habits of Highly Effective People", he talks about the 'emotional bank account', where you have to build a credit in your relationship with the individuals who you work with (and everyone else as well!).If what you do isn't 'trustworthy', then all you have done in your gentle listening and asking great and interested questions to build, is to...
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- 2007-11-13 22:16:19 - Outsourced learning: are you ready for learning bpo?
- As the business world enters a period of hyper-competitiveness, every business process will be subjected to examination and possible restructuring. We have already seen outsourcing and offshoring used to an extent what nobody would have dreamed of a few years ago. McDonald's is testing the offshoring of its drive-thru process to India. How about, "Do you want fries with that?" with a New...
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- 2007-11-13 22:16:19 - 7 essential elements to every organizational change
- [This article is based on excerpts from the special report "Overcoming Resistance to Change" by Dr. Mike Beitler.]Senior management often creates a plan for implementing an organizational change while completely ignoring the following elements necessary for every organizational change. Without these elements the attempted changes will always create a large amount of resistance. Change leade...
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- 2007-11-13 22:16:19 - Its all in the systems
- Have you ever noticed french fries taste the same at every McDonald's? The same can be said for Subway and its Italian BMT. How do these fast food icons replicate themselves at nearly 40,000 locations when some eateries struggle to get it right in a single restaurant? The answer is simple: it's all in the systems.Picture yourself waiting in line inside McDonald's. Look across the counter an...
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- 2007-11-13 22:16:19 - Toxic bosses
- What's everyone's favorite topic around the water cooler? Bad bosses! You know, the ones who make life in the office unbearable? Here are some of the more common varieties you'll find.1. The Screamer. You can't miss this guy. He never stops to consider his audience or who might be listening when he starts one of his rants. He'll dress down a subordinate in the middle of the hall; he'll scre...
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- 2007-11-13 22:16:19 - Be a change agent ( part 1)
- Aligning business organizations to be successful in the present and keep on doing this in the future means to develop a new style of Leadership. To celebrate success in our days a leader most is able to craft a strategic vision, define objectives, design, implement and monitor the execution of a strategy and be a change leader in those same organizations.The success of these change initiati...
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- 2007-11-13 22:16:19 - Hire the person, not the resume
- "? [get] the right people on the bus, the right people in the right seats (and the wrong people off the bus) and then [figure] out where to drive it." - Jim Collins ? Good To Great"Hire the best staff you can find, develop them as much as you can, and hand off everything you possibly can to them." - John C. Maxwell ? The 21 Irrefutable Laws of Leadership_______________...
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- 2007-11-13 22:16:19 - Holding effective meetings can be easier than you think!
- I'm sure you've experienced those typical "headache" meetings! You know the kind I'm talking about -- the ones where the key players are running late, no one knows exactly why the meeting was called, and there's not a single agenda in sight. Everyone's sitting around wondering, "Will this last 20 minutes or will we be here all day?" It's impossible to tell!Then, once the meeting finally get...
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- 2007-11-13 22:16:19 - Directed introspection
- One of the greatest obstacles to progress can often be our awareness of past failures. If we tried something a couple of years ago and fell flat on our faces (and especially if we were ridiculed or derided as a result) we tend to be reluctant to rock the boat again. When we believe that history will repeat itself, we become paralysed by fear.Mentoring managers through a process that I somet...
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- 2007-11-13 22:16:19 - Diversity training: the worst possible reasons to request executive funding
- You're on your organization's diversity committee. You have the best of intentions.And that's the problem.It leads you to appeal for funding for all the wrong reasons.Take healthcare for example.The US foreign-born population comprises a larger segment than at any time in the past five decades. And this trend is expected to continue(1). People of diverse racial, ethnic,...
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- 2007-11-13 22:16:19 - Allowing employees responsibility
- Merely assigning a task with detailed instructions is not effective delegation. An employee cannot grow without the freedom to make decisions on how the job should be done. Managers must also be aware that only through the conjunction of responsibility and authority can the desired results be achieved. Additionally, a delegate must be held accountable for his or her actions.After a manager ...
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- 2007-11-13 22:16:19 - Qualities of a great manager
- In the call center environment we are often only as successful as the people we hire. While our front line employees are critical to our business, choosing the right managers powerfully impact your success. So what makes a good manager? Ask 100 people and you might get 100 different answers. While the behaviors that make a great manager may be open to interpretation, there are some competencies an...
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- 2007-11-13 22:16:19 - Regaining control - nine steps for new managers
- My client had faced the same challenge, which was frustrating as well as intimidating for him as well - yet he was determined to break the mould.With my background in a similar business, I have faced this several times.In fact there was almost always an underlying individual who seemed to 'run the place', in spite of there being a manager before me! The challenge was to wrest control...
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- 2007-11-13 22:16:19 - Management development - micromanagement works!
- Getting into the detail of everything each of your people does, will really damage your relationships with them. Sure, there are times where their hand needs to be held, and then there are times when you have to be sensitive enough to their needs to back off and let them learn for themselves.Indeed, sometimes you have to brace yourself, but that's how a child learns, from gett...
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- 2007-11-13 22:16:19 - Accountability equals meeting success
- Leslie was the new manager of the group. She was replacing Tom, a well respected manager who was retiring. Once she arrived, she made it one of her first priorities to sit down with everyone on the team and get to know them.Beyond pleasantries though she wanted to get to know each individual, what they saw as their goals and objectives, and how they thought she could help them. As she start...
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- 2007-11-13 22:16:19 - Problem solving the problem solving meeting
- We go to meetings to share information, to report on project status, to make decisions, to get the free lunch, and because we were invited. (Sorry that I digressed). This is only a partial list ? there are many other valid reasons for holding meetings.Perhaps the most common and best reason for a meeting though is to solve a problem. A meeting is a great place to do this ? you get a variety...
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- 2007-11-13 22:16:19 - The golden key to meeting success
- We all attend many meetings. I'm sure you have been to some great meetings and some poor ones. Unfortunately for everyone I've ever talked to, the number of poor ones far outweighs the number of great ones.The fact is that most meetings are too long, unfocused, too frustrating, and unproductive.And yet meetings are a valuable way to gain collective understanding, buy-in, agreement, a...
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- 2007-11-13 22:16:19 - Phone sex is bad for business
- On August 3rd/2005, Reuters reported that a German man had colluded with a phone sex operator to defraud his employer's company out of approximately 16,000 Euro or almost 20,000 US dollars, by making 160 phone calls over a year and a half from work. He apparently split the profits 50/50 with the phone sex operator. The courts convicted the man and gave him a suspended sentence of eight months....
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- 2007-11-13 22:16:19 - Take the guesswork out of problem solving
- In today's chaotic world and uncertain economic times too many good people are burdened by too many problems that seem insurmountable and too many businesses find it increasingly difficult to compete effectively. The old traditional methods of finding solutions to these problems don't seem to work like they used to. In fact, the world seems more burdened today with more complex problems than at an...
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- 2007-11-13 22:16:19 - The high cost of employee turnover among project managers
- Imagine for a moment this scenario from a frustrated Senior Manager of a large pharmaceutical organization: "Our organization has experienced a large turnover among project managers in the past year. This creates problems providing ongoing quality and service to our stakeholders. We just don't know what is causing the problem!" Sound familiar? Well you're not alone. I remember that filmm...
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- 2007-11-13 22:16:19 - Beyond management coaching: when things are getting out of control
- Leaders and Managers often ask us, 'What do you do when you have tried to coach and counsel an employee about a performance concern, and the employee has not responded?Unfortunately, we see far too many cases where the leader hasn't, in good faith, tried to coach the employee or to put the leader's concerns into words. Often, leaders look for a quick fix alternative to what is perceived as ...
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- 2007-11-13 22:16:19 - Business fit
- I have been an entrepreneur for over twenty years and have absolutely embraced information that would help maintain a well managed and profitable business. We have been a part of the information era for sometime now. As business owners, we have access to more information than ever in this generation of technology. But how can we use this technology to aid our business?Today's business envir...
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- 2007-11-13 22:16:19 - The three-category approach to performance management: effort, ability, or environment
- Performance Management is the act of managing personal or organizational performance. What can complicate this process are all the factors that can arise where a textbook process meets the situations and people that exist in your world. As an effective director, manager, or supervisor it is your job to ensure the success of the organization by achieving of all key performance indicators.The...
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- 2007-11-13 22:16:19 - Follow up: it makes a difference
- A while back the headlight switch on our minivan quit working, so early one Saturday morning we took it to the neighborhood repair shop that has been mailing postcards to us the past three years. They said it would take 90 minutes to check things out.Three hours later we call: still haven't gotten to it, but it's up next. Two hours after that we call again: he's looking at it right now. Thr...
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- 2007-11-13 22:16:19 - Ten steps to take the work out of work ? replicate yourself!
- They say that management can be a lonely place. A manager has to lead from the front, make challenging demands of their people and if part of an organisation, pass on the dictats of the more senior and remote bosses up at the top.Yet, a manager has the accountability to deliver ? in fact that's what they get paid for, so ultimately, they must be the one who puts in the most ef...
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- 2007-11-13 22:16:19 - Status quo pep talks that can threaten your leadership
- Organizations live and die by results. Yet most organizations get a fraction of the results they are capable of. There are many reasons for this: poor strategy, poor leadership, insufficient resources, etc. But one main reason is overlooked by most leaders. Many organizations stumble because they are permeated with a robust status quo.The trouble with the status quo isn't that it gets poor ...
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- 2007-11-13 22:16:19 - Successful managing through delegation
- Managers should avoid the tendency to constantly delegate to the same one or two capable individuals. This practice only overloads the best personnel while slighting all others.As with delegation in general, there may be occasions in which work must be divided among several individuals for example, highly technical or complex tasks. Should this be the case, the rule is always - delegate the...